Operations Technical Manager

About the role

The Operations Technical Manager plays a pivotal role in shaping Versant’s production and technical operations ecosystem. They act as a critical connector between Production, Engineering, and Technical Operations, ensuring seamless execution of various types of productions across multiple platforms.

Responsibilities

• Act as the primary liaison between Production, Engineering, and Technical Operations teams, ensuring alignment, communication, and successful execution across all phases of production.
• Lead technical planning, operational readiness, transmission coordination, and production support for live, studio, remote (REMI), and streaming productions.
• Provide technical leadership and hands-on support across control room, studio, transmission, and digital production environments.
• Partner with engineering teams to support system enhancements, infrastructure initiatives, workflow modernization efforts, and implementation of emerging technologies.
• Drive continuous improvement initiatives that enhance efficiency, increase reliability, reduce operational complexity, and optimize production costs.
• Provide advanced troubleshooting and operational expertise across routing, intercom, audio, video, replay, graphics, transmission, streaming, and production systems.
• Support cloud-based, hybrid, and remote production workflows while helping scale future-ready production capabilities.
• Manage technical vendors, budgets, production resources, documentation, and operational planning activities.
• Support production leadership and directing teams during live and recorded productions, helping ensure flawless technical execution.

Qualifications

• 10+ years of experience in broadcast operations, streaming media, engineering, technical production, or related environments.
• Proven success supporting complex live productions across broadcast, streaming, studio, and remote production environments.
• Strong knowledge of production systems, engineering infrastructure, transmission workflows, and technical operations.
• Experience supporting REMI, cloud-based, and hybrid production models.
• Demonstrated ability to bridge technical and operational teams while driving collaboration and execution.
• Strong troubleshooting, communication, organizational, and project management skills.
• Experience managing competing priorities, vendors, budgets, and production resources in fast-paced environments.
• Technical Expertise: Experience Supporting And Operating Technologies Including Studio and control room systems Remote production (REMI) workflows Streaming and digital production platforms LED volume wall environments Cloud-based and hybrid production workflows Evertz routing systems RTS intercom systems Calrec audio consoles Ross production switchers EVS replay systems XPression graphics systems Vizrt platforms including Viz Engine, Viz Trio, and Viz Pilot Spyder video processing systems Sony broadcast and cine-style camera systems Elemental encoding and streaming technologies Avid NEXIS, Media Composer, and MediaCentral environments Adobe Premiere Pro and related post-production workflows.

Bonus Points For

• Experience within sports, entertainment, news, or live-event production environments.
• Experience supporting advanced studio technologies and LED volume productions.
• Expertise with Vizrt and Spyder systems.
• Strong understanding of live production directing workflows and control room operations.
• Experience leading workflow transformation, operational optimization, and technology modernization initiatives.
• Experience supporting multi-network or multi-platform media organizations.