Operations Team Leader

About the role

Location: Morristown, Tennessee. Our client, a global manufacturer within the consumer products industry, is seeking an Operations Supervisor to oversee frontline production operations at a high-volume manufacturing facility. This leadership role is responsible for driving safety, quality, productivity, employee engagement, and continuous improvement initiatives while leading a team of production technicians in a fast-paced manufacturing environment.

Responsibilities

• Provide direct leadership to frontline production employees, including scheduling, staffing, coaching, and daily performance management.
• Drive operational excellence initiatives focused on improving safety, quality, service, cost, and overall equipment effectiveness (OEE).
• Monitor and analyze key performance indicators, yield variances, inventory performance, and operational metrics to identify improvement opportunities.
• Lead autonomous maintenance and equipment performance initiatives to reduce downtime and improve operational reliability.
• Partner with Operations, Maintenance, Quality, Supply Chain, and site leadership teams to ensure seamless production execution and achievement of business objectives.
• Develop and mentor employees through technical training, performance coaching, and career development initiatives while maintaining positive employee relations.
• Ensure compliance with all safety, quality, GMP, food safety, and environmental standards while supporting incident investigations and corrective actions.

Qualifications

• Bachelor's degree in Engineering, Supply Chain, Business, or a related field preferred.
• 2+ years of supervisory or leadership experience within a manufacturing environment.
• Strong understanding of production operations, workforce management, continuous improvement, and operational performance metrics.
• Experience driving safety, quality, GMP, and environmental compliance within a manufacturing setting.
• Knowledge of SAP or similar ERP systems preferred.
• Demonstrated ability to lead teams, resolve conflict, drive employee engagement, and achieve production goals.
• Strong communication and cross-functional collaboration skills with the ability to influence stakeholders at all levels of the organization.