Operations Support Watch Officer (Basic) - Sensors

About the role

Support the Sensors (MDA/TBS) Watch in Colorado Springs. This unique position requires a rotating shift schedule that includes 7 days of 12-hour shifts, alternating dayshift and nightshift.

Essential duties and responsibilities

• Perform duties as a Sensors Watch Officer in the MDA Operations Support Center (OSC)
• Responsible for 24/7, 365 monitoring and timely reporting of significant events and activities supporting development efforts and daily operations of the Missile Defense System (MDS)
• Use the Operational Data Integrated Node (ODIN) and direct coordination with Combatant Command sensor managers for real-time coordination and confirmation of scheduled and unscheduled asset maintenance actions and changes in MDS configuration
• Determine the appropriate reporting document for various situations and forward reports to ensure MDA/TBS leadership is kept properly apprised of events: Critical Information Report (CIR), Logistics Report (LOGREP), Status Reports, and telephone notifications when necessary
• Provide professional presentations to senior leaders
• Execute hands-on control of daily events through participation in numerous telephonic coordination conferences to define scope of work, assess mission impacts and either recommend approval or provide justification to defer actions to the BMDS Watch Officer (BWO)
• Track maintenance and development activities using the Weekly Activity Message (WAM)
• Enter LOGREPs into Theater-Homeland Operational Reporting (THOR) to properly document any system outages as well as Warfighter System Availability studies
• On occasion, support data pulls from THOR to help support system analysis

Qualifications

• Active SECRET security clearance
• Associate's degree and 3+ years' of experience analyzing and reporting operational activities, to include:
  • Collecting, analyzing, and reporting operational readiness data and impacts
  • Collecting and disseminating critical incidents and significant events
  • Understanding and communicating asset management and configuration management impacts on a major weapon system
  • Assessing information and making critical decisions
• In absence of a degree, 2+ years of experience may be substituted (5 total years)
• Must be willing to work a rotating shift schedule that includes 7 days of 12-hour shifts, alternating dayshift and nightshift
• Capable of providing support for Programmatic and Communication techniques and processes to support stakeholder requirements
• Has specialized relevant knowledge, works as a member of team, and assists with solving complex problems
• Must be able work independently, analyze written and oral instructions regarding planned and unscheduled maintenance events and assess impacts of these events on BMDS mission readiness
• Must be a self-starter, detail oriented, able to support multiple projects, possess excellent communication skills, work well within a team, interact with multiple levels of management, and be able to manage customer and contractor relationships

Skills

• Skilled in operating a personal computer and standard office equipment
• Proficiency with basic Microsoft Office Software (Word, Excel, PowerPoint, etc.)
• Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; and uses reason even when dealing with emotional topics
• Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; and able to read and interpret written information
• Diversity – Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; and promotes a harassment-free environment
• Ethics – Treats people with respect; keeps commitments; Inspires the trust of others; works with integrity and ethically; and upholds organizational values
• Planning/Organizing – Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks, if needed; and develops realistic action plans
• Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
• Ability to read, analyze, and interpret governmental regulations
• Ability to write reports, business correspondence, and/or procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to question activities and issues in all functional areas and make sound business decisions based on that data

Pay

$65,000 – $72,000. Compensation is determined based on factors such as the role's requirements, education, certifications, skills, experience, geographic location, and market conditions. Final compensation is based on the specific qualifications and circumstances of each candidate.