Operations Support Specialist

Key Responsibilities

• Serve as Operations Analyst under JPdM CDMA, providing coordination, synchronization, and tracking for complex, cross-functional program efforts
• Assist with the planning and execution of new requirements, projects, and process improvements aligned to strategic operational goals
• Facilitate milestone planning and decision support by preparing, updating, and maintaining schedules, briefings, and decision documentation
• Maintain a centralized operations repository to track taskers, documentation, briefings, and staff meeting materials
• Draft, staff, and maintain a variety of program documents, including memoranda, acquisition documents, briefings, and issue papers
• Manage and track internal and external taskers; log actions, conduct analysis, assign responsibilities, and ensure timely and complete responses
• Cover meetings, prepare materials, and provide executive summaries and meeting minutes
• Support operational reporting to include weekly, monthly, and annual reports, as well as input for briefings to JPM leadership and external stakeholders
• Provide input to acquisition documents supporting milestone decisions and internal program reviews (IPRs)
• Track and maintain training compliance and personnel rosters for JPEO-CBRND and CBC matrix employees
• Support the development of internal SOPs, policy documents, management control plans, and information management systems
• Facilitate new employee in/out processing and ensure workplace readiness, including IT access and desk setup
• Manage the procurement of supplies, coordination of facility work orders, and transport of equipment for meetings and events

Requirements

• Minimum three (3) years of experience supporting DoD acquisition lifecycle activities or operations management
• Proficiency with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel) and strong documentation skills
• Proven experience in coordinating program-level actions, writing acquisition documents, and managing taskers
• Demonstrated ability to support programmatic functions, synchronize with multiple stakeholders, and brief senior leaders
• Strong communication, organization, and analytical skills
• Able to manage competing priorities, meet deadlines, and work independently in a dynamic team environment
• Familiarity with DoD acquisition policies, documentation requirements, and milestone planning processes

Clearance Requirement

Active Secret Clearance

Must be a US citizen

Preferred Qualifications

• Experience supporting JPM CBRN Sensors, JPEO-CBRND, or other CBRN-related program offices
• Working knowledge of systems such as PPMT (Procurement Portfolio Management Tool), MAR (Management Acquisition Report), and related Army acquisition tools
• Experience supporting public affairs coordination, SOP/policy development, and internal communication planning
• Familiarity with robotic sensor integration, unmanned systems, or CBRN reconnaissance platforms (NBCRV, CSIRP, CBRN DRS, VIPER)

Physical Requirements

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard
• Moderate noise (i.e., business office with computers, phone, and printers, light traffic)
• Ability to sit at a computer terminal for an extended period

Work Environment

Regular, predictable attendance is required

Benefits

• Medical, dental, vision, life insurance, STD, LTD, holidays, PTO and 401(k) plan with company match

About the Role

FirstDiv is a Virginia Verified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. We have an overall rating of 4.8 on Glassdoor and are certified as a Great Place to Work with a 97% employee satisfaction.