Operations Support - Portland

About the role

A career at North Coast is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. North Coast offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout Oregon, Montana, Alaska, Washington and we are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Responsibilities

• Actively work to meet monthly goals for N.C. Operations Scorecard
• Processing of Customer Billings and Credits ensuring accuracy and compliance
• Manage Daily Cash Box and deposits of checks received
• Review monthly aging Will Call orders and their disposition
• Review and process Return Goods
• Review transfer discrepancies
• Filing and Tracking carrier/vendor freight claims
• Resolve Vendor Shipping Discrepancies
• Other duties as assigned

Requirements

• Accurate, dependable, and detail-oriented
• Excellent written and verbal communication skills
• Committed to 100% accuracy and doing tasks right the first time (DIRTFT)
• Excellent customer service skills
• Experience with O365 products-Outlook, Excel, Word, etc.
• General understanding of Eclipse and SWMS
• Self-motivated and a problem solver

Physical Requirements and Work Environment

• Heavy phone and computer use
• Office environment, mainly seated at a desk
• Some lifting up to 25 lbs.
• Usual 40-hour work week Monday through Friday
• Requires regular and reliable on-site attendance

What We Offer You

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Tuition Reimbursement
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, click here.