Operations Support (Full Time)

What will I be doing?

As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS tasks. In this role, you will act as the in-store main point of contact to help maintain a safe working environment and ensure a positive shopping experience for our customers. From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in support both safety and operational excellence in-store.

Here is how it looks in action:

• Support the Store Management team by proactively mitigating hazards, conducting training programs, and driving operational excellence
• Support the customer experience by printing POS tickets and assist with updating price adjustments
• Support with EHS activities in accordance to local guidelines, including training new hires and training refresher courses
• Raise maintenance repair orders, liaise with contractors, and support store management teams required contractor paperwork
• Aid in reporting and resolving technology repairs in a timely manner
• Input updates to systems and maintain stock file accuracy and manage lost property process
• Order PPE, store stationary orders, shop floor hardware goods, and ensure First Aid kits are stocked
• Aid with routine self-audits and update the Store Manager/ EHS & Operations In-Store Lead on daily/weekly activities and deadlines

Who you are:

• You have a passion for store operations and enjoy providing a great colleague and customer experience!
• You bring the following skills and experience:
• Strong organizational, administration, and data entry skills
• Great people skills with the ability to build and maintain credible working relationships with colleagues
• Ability to effectively communicate, guide, and support colleagues
• Planning and organizing skills with strong attention to detail
• Administrative, data entry, and computer skills
• Positive, proactive, and self-motivated

Pay Range

The pay range for this role is: $17.05. This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job-related knowledge, skills, and experience, among other factors.