Operations Support Engineer

About the role

Provide expert monitoring, troubleshooting, and analysis to resolve technical issues across the full Helium and Rare Gases production process, ensuring safe, reliable, and optimized plant performance.

Advise on process design, equipment selection, engineering specifications, and applicable industry and internal standards.

Identify performance gaps or emerging risks and recommend corrective actions, process improvements, or design changes.

Maintain and update internal engineering, quality, and operational standards based on industry developments, lessons learned, safety events, and new technologies.

Ensure alignment of internal guidelines with evolving regulatory requirements and best practices.

Lead or contribute to technical reviews, hazard assessments, and improvement initiatives to support operational excellence.

Support Linde Engineering and Global Helium & Rare Gases teams throughout project development and execution by:

• Providing accurate and complete process information.
• Sharing internal lessons learned and operational insights.
• Ensuring key technical requirements, specifications, and documentation are delivered on time.
• Participating in design reviews, commissioning activities, and readiness assessments to ensure new assets meet safety, quality, and performance expectations.
• Actively supporting He & RG facilities with equipment troubleshooting, maintenance planning, turnaround execution, and spare-parts strategy development.
• Collaborating with operations teams to improve equipment reliability, extend asset life, and minimize unplanned outages.
• Collaborating with central groups and suppliers to address technical issues related to critical equipment and process systems.
• Supporting the development, implementation, and continuous improvement of SHEQ guidelines and standards across Helium and Rare Gases operations.
• Aiding sites in understanding and applying safety, quality, and compliance requirements in daily operations.
• Participating in internal and external SHEQ assessments, audits, and compliance reviews; following up to ensure corrective actions are completed.
• Promoting a culture of safety, quality, and regulatory compliance in all activities and interactions.

Qualifications

• Bachelor’s degree in Chemical Engineering, Mechanical Engineering, Process Engineering, or a closely related engineering discipline.
• 5+ years of experience in process engineering, operations support, or technical roles within industrial gases, petrochemicals, LNG, cryogenics, or specialty gas processing environments.
• Demonstrated expertise in process design, troubleshooting, and optimization across complex, continuous production facilities.
• Strong working knowledge of air separation, HyCO or Helium & Rare Gases processing preferred, including purification, liquefaction, compression, cryogenic systems, and product quality control.
• Proven experience supporting operating plants, including reliability improvement, maintenance planning, turnarounds, and management of unplanned outages.
• Solid understanding of SHEQ principles, including participation in hazard analyses (HAZOP, LOPA), incident investigations, audits, and compliance reviews.
• Experience contributing to or maintaining engineering standards, specifications, and internal technical guidelines.
• Ability to effectively support capital projects, including design reviews, commissioning, startup readiness, and interface with engineering contractors and vendors.
• Strong analytical, problem-solving, and decision-making skills, with the ability to identify risks and recommend practical corrective actions.
• Excellent communication skills, with the ability to advise operations, maintenance, engineering, and leadership teams across multiple sites.