Operations Support

Nexus Water Group is a leading regulated water and wastewater utility serving over 1.3 million people across 20 U.S. states and 2 Canadian provinces. This role is to perform a variety of office support functions to Operations.

About the role

The position is based in Pahrump, NV and requires minimal travel within the assigned service territory. Regular hours are from 7:30am to 4:00pm Monday – Friday, with occasional overtime or flex scheduling for operational or communications support.

Responsibilities

• Plan, organize and maintain a variety of files, records and databases.
• Support Area Manager with weekly, monthly and annual Operations reports.
• Schedule and organize meetings, conferences, interviews and/or other events; distributes information or invitations; prepares agendas, notices, minutes and resolutions for meetings.
• Aid in arranging travel plans, training and itineraries for the Operations.
• Sort, review and distribute incoming and outgoing mail; compose, prepare and ensure timely responses to a variety of routine written inquiries.
• Maintain office supplies and other paper goods such as door tags, maintenance of office equipment and other services.
• Track vehicle maintenance, registrations and vehicle record keeping.
• Manage Operator Certification files and training, Water Service Day and vacation calendar.
• Coordinate meter testing, new meter installs and construction water installs, and coordinate locations with developers, Operations and Customer Service.
• Coordinate meter testing.
• Create purchase orders.
• Act as liaison between customers, customer service and operations.
• Complete expense reports for Operations.
• Comply with all Federal, State and Local regulations including Tariffs.
• Work on special projects as assigned.
• Perform other related duties as assigned.

Requirements

• 1 - 2 years of customer service or administrative work experience.
• A high school diploma or GED.
• A valid driver's license.
• Light to moderate physical activity, requires normal hearing and vision.
• Ability to prioritize and manage tasks independently, in the absence of supervision.
• Strong written and verbal communication skills.
• Maintains confidentiality.
• Ability to learn the methods, tools used for minor operations and maintenance in the water and wastewater industry.
• Ability to learn and understand the tariffs recognizing their importance to a regulated utility.

Qualifications

• Strong personal skills with demonstrated poise and tact.
• Familiarity with computer applications MS Word, Excel and utilizing PC laptop or tablet and multi-line phone; printer/copy/fax/scan machine.
• Operates a company vehicle, a variety of tools and equipment associated with the requirements of the job description.

Skills

• Familiar with water or utilities preferred.
• Water and/or Wastewater State Certification(s).
• Familiar with utilizing Software such as CC&B, FoxIt.

Benefits

• Paid Time Off and Holidays: Starting at 3 weeks annually and paid company holidays.
• Comprehensive Benefits: Access to health, dental, prescription and vision benefits starting on the first day of the month after your start.
• 401(k) Program: Employer contribution, vested at 100% and starts 30 days after your start.