Operations Support

About the Role

The Operations Administrator provides administrative and operational support to the Distribution Center, reporting to the DC Manager. This position removes administrative and time-intensive tasks from DC leadership, enabling supervisors and managers to focus on safety, training, productivity, and employee engagement. The role serves as a central point of coordination across office administration, operations, HR, and safety functions.

Responsibilities

• Greet and direct visitors and manage incoming phone calls
• Schedule meetings, manage calendars, and coordinate appointments
• Perform filing, data entry, scanning, and confidential document management
• Research and assist with freight invoices, billing, and expense reporting
• Support inbound documentation requests (PODs, BOLs, packing lists)
• Scan, upload, and maintain shipping and receiving documentation
• Order office, shipping, and first aid supplies
• Coordinate vendor service calls and operational documentation
• Manage door access, key fobs, and facility administration
• Coordinate printer, RF gun, PC, and timeclock issues with I.T.
• Track operational metrics including labor hours and temporary agency usage
• Support HR, training, and safety administration including onboarding paperwork, certifications, and compliance documentation
• Maintain safety boards, intranet displays, and assist with safety committee administration
• Support employee engagement initiatives, recognition programs, and facility events
• Perform additional administrative and operational duties as requested

Requirements

• 1–2 years of experience in an administrative, office coordination, or operations support role
• Proficiency in Microsoft Office: Word, Excel, and Outlook
• Experience in a warehouse or distribution environment preferred
• Strong organizational skills and attention to detail
• Ability to work independently and manage multiple priorities
• Comfortable interacting with employees, leadership, vendors, and visitors
• Ability to work effectively in a fast-paced environment