Operations Supervisor - Weekend Night

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

Schedule

Weekend Night, Friday - Monday, 10:00pm - 9:00am

About the role

At GXO Logistics, we believe that providing superior support and solutions to our customers drives our success, and we want to put you behind the wheel. As the Operations Supervisor, you will oversee local staff, assign coverage, establish and ensure payment to sub-haulers, and notify leaders of escalating issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.

Responsibilities

• Provide elevated support to the dispatcher, ensuring customer requirements are met
• Make appointments for pickup and delivery
• Track empty container availability and ensure container is picked up in a timely manner
• Provide escalated customer support as needed
• Forward PODs on various web-billed accounts
• Track container releases from the pier/rail to prevent demurrage costs
• Develop and mentor staff to reach goals; train staff on company policies and procedures
• Carry out supervisory responsibilities, including interviewing, hiring, disciplining and resolving issues

Requirements

• 2 years of experience in transportation or logistics

Qualifications

• Bachelor’s degree in a related field
• Solid leadership and creative thinking skills with the ability to effectively supervise, coach and influence employees

Benefits

• Full health insurance (medical, dental and vision)
• 401(k)
• Life insurance
• Disability
• Opportunity to participate in a company incentive plan

Pay

Competitive compensation and a generous benefits package.