Operations Supervisor - Weekend 2nd Shift

Weekend 2nd Shift, Thursday - Sunday, 5:00pm - 3:30am

About the role

At GXO Logistics, exceptional customer service is at the heart of our success. As the Operations Supervisor, you will work cross-functionally with various departments, including sales, carrier procurement and operations, carrier compliance, finance and accounts payable. You’ll handle a team of Carrier Procurement Representatives and ensure that everyone is consistently delivering positive results. As a part of the GXO team, you’ll have a starring role in helping us continue to provide game-changing solutions for our global customers.

Responsibilities

• Handle the daily operations of the team
• Develop and expand carrier relationships with both existing and new carriers
• Train, mentor and develop a team of Carrier Procurement Representatives
• Book freight and maintain KPI metrics while ensuring your direct reports do the same

Requirements

• At a minimum, you’ll need:
  • 2 years of transportation-related experience
• It’d be great if you also have:
  • Bachelor’s degree or equivalent related work or military experience
  • 2 years of non-asset-based brokerage experience
  • Solid experience in management, including prioritizing work and performing well under pressure in a fast-paced environment
  • Solid conflict resolution skills
  • Proven leadership and creative thinking skills with the ability to effectively supervise, coach and influence employees

Benefits

• Full health insurance (medical, dental and vision)
• 401(k)
• Life insurance
• Disability
• Opportunity to participate in a company incentive plan