Operations Supervisor - Warehouse - 2nd Shift

About the Role

Penske Logistics is seeking a proven leader to provide operational leadership at one of our warehousing operations. The Operations Supervisor directs staff to ensure customer requirements are achieved while meeting Penske's goals and objectives. In this role, you will be bonus eligible based on individual and location performance.

Responsibilities

People

• Establish and sustain that all supervisors and associates are trained, competent, and understand how their work relates to the customers' business objectives
• Set and communicate specific, measurable performance standards
• Interview hourly associates and provide hiring recommendations
• Monitor attendance, productivity, and other performance standards; provide coaching and counseling
• Motivate and engage associates by focusing on team accomplishments and recognition

Operations

• Supervise logistics operations including customer service, freight loading/unloading, dispatch, and proper documentation/procedure control
• Conduct team meetings
• Evaluate and recommend changes in work methods to increase productivity
• Assist in new associate training
• Provide relief coverage for operational duties during associate absences
• Maintain thorough working knowledge of the site's operating systems to ensure compliance and correct exception resolution
• Complete all necessary records and reports in a timely and accurate fashion

Finance

• Ensure compliance with financial policies and procedures such as inventory accuracy, returns, and damages
• Understand the relationship between decision-making and profitability
• Closely manage associates' working hours and activities to minimize overtime and meet or exceed productivity targets

Safety

• Ensure day-to-day management and associate activities align with the location safety strategy
• Provide associates with communication, training, feedback, and direction to ensure safe performance
• Ensure compliance with all applicable regulatory agencies and company policies and procedures
• Conduct safety observations

Growth/Customer Experience

• Understand and work to meet or exceed location-specific customer goals and objectives daily
• Ensure the customer knows we are committed to helping them meet their objectives
• Determine areas that could benefit from Continuous Improvement efforts

Fleet/Assets

• Properly plan work assignments to ensure effective use of warehouse equipment
• Work with hourly associates to ensure they understand safe and efficient operation of equipment
• Work with vendors to ensure equipment is maintained

• Other projects and tasks as assigned by the manager

Requirements

• 2 - 4 years of related functional experience
• High School Diploma or equivalent required; Bachelor’s Degree preferred
• Strong written/oral communication skills and the ability to actively listen
• Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint
• Demonstrated ability to run operations with a sense of urgency
• Ability to connect and build rapport with associates and external customers at all levels
• Strong time management and organizational skills
• Ability to manage problems, think independently, and make decisions
• Ability to drive process improvement and lead change
• Experience with inventory management systems preferred
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, and work at the specific location required

Schedule

2nd Shift - Monday to Friday. Flexibility required around peak season, holidays, short-staffed situations, and business needs.

Benefits

Penske offers an excellent benefits plan to keep associates and their families happy, healthy, and secure. Learn more about our benefits.

Physical Requirements

• Read, communicate verbally and/or in written form, remember and analyze information, and understand instructions or guidelines
• Stand, walk, and sit; frequently use hands to touch, handle, and feel, and reach with hands and arms
• Occasionally lift and/or move up to 25 lbs/12 kg
• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus