Operations Supervisor - Packing- 1st shift

Responsibilities

• Evaluate and ensure effectiveness in daily team member engagement meetings
• Perform Weekly Qualification meetings (New Team Members)
• Administer Disciplinary Actions
• Coaching all Team Members (corrective action, SOP's, key expectations, KPI's)
• Cooking all Team Members (corrective action, SOP's, key expectations, KPI's)
• Coordinate Positive celebrations/recognition
• Develop cross-training matrix (within department)
• Executing under Change management plan
• Use Continuous Improvement tools to engage and develop team members
• Investigate and resolve team member complaints and issues
• Perform annual team member evaluation form
• Production Activity Perform checklist daily
• Evaluate Team Member daily stretching practices
• Perform incident investigations as needed
• Participate in daily product audits to identify opportunities for improvement
• Perform Customer Complaints investigations and implement corrective actions
• Investigate internal/external food safety/quality process deviations identify and implement corrective actions
• Observe production processes and ensure that all SOPs are established, followed and continually improved
• Maintain area KPI's for variance vs target and make corrective actions
• Execute Product Improvement Requests
• Use Continuous Improvement tools to identify and sustain processes
• Execute and implement and ensure compliance to HACCP/SSOP, and Quality Control Program
• Manage job sharing opportunities or cross training within team members qualifications to meet production schedules and build depth
• Ensure all operational materials/supplies are available
• Update and maintain a list of opportunities/action items and follow through to completion
• Schedule training re-certifications (safety, food safety, etc.)
• Submit work orders
• Compliance Review and approve process records associated with HACCP/SSOP and Quality Control Program
• Training non-exempt team members on GMP compliance
• Training non-exempt team members on safety compliance
• Review Time & Attendance - ensure wage/hour law compliance

Qualifications

• Knowledge of HACCP/SSOP, Quality Control Program
• Ability to coach and mentor team members
• Strong communication and interpersonal skills
• Experience in managing team member evaluations and disciplinary actions
• Proficiency in using continuous improvement tools
• Ability to perform incident investigations and customer complaint resolutions
• Experience in scheduling and managing team member training
• Knowledge of food safety and quality standards
• Ability to observe and monitor production processes
• Experience in managing cross-functional teams
• Ability to review and approve process records