Operations Supervisor - Florence Mall

About the Role

As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates, and executing operational tasks.

Responsibilities

• Maneuver around the store at a fast pace, direct the team, and work with the latest merchandise while resolving customer issues professionally.
• Assist with inventory counts and updates to ensure accurate in-stock information for customers.
• Oversee RFID processes and perform system uploads to ensure efficient and accurate stock ledger updates.
• Lead door-to-floor merchandise preparation, manage pricing and signing teams, and execute promotional price signing, reticketing, and repackaging.
• Responsible for all stockroom processes, work safety initiatives, facility equipment, and support process execution.
• Oversee the cash office and manage receiving, shipping, and logistics with third-party carriers.
• Play an active role in training and developing associates, including coaching, addressing performance issues, and ensuring policy compliance.
• Consistently meet performance standards, including shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.

Requirements

• Minimum of 2 years of retail leadership experience.
• Bachelor’s degree or equivalent work experience.

Skills

• Drives Performance: Holds self and others accountable to achieve results, provides feedback, visibility, and recognition to the team.
• Builds Relationships: Develops positive relationships, establishes strong networks, shows respect for different styles, and communicates effectively.
• Drives Change: Adapts quickly to changing situations with energy and a positive attitude, coaches others through change.
• Shows Courage: A confident leader willing to take on challenging assignments, acts in accordance with beliefs, and resolves conflict positively.

Benefits

If eligible, we offer a competitive benefits package including:

• Medical, dental, and vision coverage.
• Term life insurance.
• Paid vacation and holidays (eligible associates receive eight paid holidays per year).
• 401(k) with Company match.
• Associate discount on JCPenney merchandise.
• Additional compensation for store hourly associates scheduled to work on designated holidays.

For details on paid vacation days and eligibility requirements, visit www.catalystbrandsbenefits.com.

Pay

Pay Range: USD $19.00/Hr – USD $23.75/Hr.

About the Company

JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company offers a product assortment that meets customers' everyday needs and helps them commemorate special occasions with style, quality, and value. JCPenney provides fashion, apparel, home, beauty, and jewelry from national and private brands, along with personal services including salon, portrait, and optical. The Company serves customers through jcp.com and more than 650 stores in the U.S. and Puerto Rico, supported by 50,000 associates worldwide.