Operations Supervisor

Job Summary

Direct/supervise administrative and department services on the Provider Support Team in the Department of OBGYN. Lead staff and delegate duties which may include meeting planning/facilitation, accounting support, payroll, training, small projects, and various 'back office' functions. Implement procedures and policies while overseeing and ensuring the efficiency of team operations. Organize and schedule meetings and appointments.

Responsibilities

• Field and answer team member questions about scheduling/message management/Epic/Qgenda.
• Lead out on basic projects related to patient scheduling and templates under manager’s direction.
• Help facilitate refresher trainings and team huddles with the OBGYN Provider Support Team.
• Build and maintain tip sheets and workflows for the OBGYN Provider Support Team.
• Manage team time off requests/UKG timecard work.
• Help with coverage planning across the team for time off.
• Manage P-Card approvals that come through Concur for purchases the administrative team members have made.
• More duties TBD

Requirements

• Requires a bachelor’s (or equivalency) + 2 years of directly related work experience or a master’s (or equivalency) degree.
• This is a Supervisor-Level position in the Management track.

Qualifications

• EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).
• Strong attention to detail with a focus on standardization and consistency.
• Demonstrated ability to stay organized and focused in a fast-paced environment.
• Comfortable collaborating across divisions and teams.
• Prior experience in leading out on projects, initiatives, etc.
• Strong interpersonal skills with the ability to communicate clearly and professionally.

Benefits

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget. The University of Utah values candidates who have experience working in settings with students and possesses a strong commitment to improving access to higher education. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities. Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both. To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non-Discrimination page. Online reports may be submitted at https://oeo.utah.edu.

A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South. As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members, a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.