Operations Supervisor - 2nd Shift
About the role
Iron Mountain provides expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. The company partners with 225,000 customers worldwide to preserve artifacts, extract value from inventory, and protect data privacy.
Iron Mountain is seeking a motivated and experienced Operations Supervisor for 2nd Shift to join the Warehouse and Logistics team. In this role, you will oversee daily operational processes including logistics, data entry, and specialized projects to drive productivity and quality, leading a team focused on excellence in information management and logistical precision.
Location: Wind Gap, PA — 433 E. Moorestown Road. Requisition: J0109644.
Schedule
2nd shift, 4 days per week: Wednesday to Saturday or Sunday to Wednesday, 4:30 PM to 3:00 AM. On-site required; not eligible for remote work. Flexibility to work adaptable hours, including weekends as operational demands require.
Responsibilities
- Lead and Develop Talent: Manage the full employee lifecycle by recruiting, training, and coaching team members, while overseeing administrative essentials such as payroll processing and performance reviews to ensure a high-performing workforce.
- Optimize Operational Performance: Monitor workflows and analyze Key Performance Indicators to identify areas for improvement, implementing strategic corrective actions that enhance overall department efficiency.
- Maintain Operational Excellence: Ensure all daily activities strictly comply with organizational standards, safety regulations, and internal policies to provide a secure and reliable service environment.
Requirements
- 3 to 5 years of experience in a supervisory role, specifically within warehouse management, 3PL or logistics environments
- Strong technical expertise in operational forecasting and data analysis to drive informed decision-making
- Proven leadership abilities with a focus on task management, time management, and collaborative problem-solving
- Local residency: ability to work on-site daily at the facility
- Flexibility to work adaptable hours, including weekends as operational demands require
Benefits
- Salary: $80,000 to $85,000
- 10% annual bonus
- Full health and dental benefits starting on the first day of employment
- Unlimited Paid Time Off (PTO)
- 401(k) with company match
- Employee Stock Purchase Program
- Tuition reimbursement for continuous learning and professional growth