Operations Summer 2027 Internship – Cambridge, MA

About Facilities Management: At JLL, facilities management is a core service offered to clients. JLL's facilities management team takes a holistic approach to managing buildings and facilities, focusing on delivering exceptional service, driving efficiency, and improving the overall occupant experience. JLL leverages its industry-leading technology and expertise to provide comprehensive solutions, including preventive and reactive maintenance, space planning and optimization, energy management, vendor management, sustainability initiatives, and workplace safety. By combining their knowledge of industry best practices with client-specific goals and requirements, JLL's facilities management team strives to create value, reduce costs, and enhance the operational performance of the facilities they manage. What the job involves: JLL is seeking a driven and analytical intern to join our team. As an Operations Intern, you will have the opportunity to work closely with JLL leadership and gain hands-on experience in supporting various projects, including operations, enablement, analytics, business intelligence (BI), research, and communications. This internship is ideal for individuals with a keen interest in facilities operations, who are eager to contribute to advancing different aspects of our business. As an Operations Intern at JLL, you will: Conduct online searches and thorough research to gather relevant information for operational data analysis and decision-making processes. Develop understanding and assist with the operations and facilities operational equipment (MEP, boilers, HVAC, electrical, etc.). Draft requests for information and data to support operational initiatives. Complete data input and perform detailed analyses to identify trends, patterns, and key insights. Process and organize large amounts of data, information, and research in a structured manner for easy access and future reference. Communicate effectively with team members and senior management, providing regular updates on project milestones, findings, and recommendations. Collaborate with cross-functional teams to support special projects and assist in achieving project objectives. Assist in the preparation of reports, presentations, and documentation to effectively communicate findings and recommendations. Maintain accuracy and attention to detail while working under tight deadlines. Stay up-to-date on industry trends, market insights, and emerging technologies relevant to the facilities management and operations. Support other ad-hoc duties and responsibilities as necessary. Program Details Location: Cambridge, MA Education, Skills, And Experience Currently enrolled in an accredited bachelor's degree program in Engineering, Facilities Management, or a related field. 0-2 years of relevant work experience, including experience with research, analytics, and/or reporting. Ability to collaborate and communicate effectively with team members and stakeholders across different geographical locations. Strong interpersonal skills, with an ability to work well in a team-oriented environment. Working knowledge of online search engines and analytical tools such as SmartSheet, Tableau, and JLL Databases (training will be provided for JLL-specific tools). Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Teams. The ideal candidate should be prepared to work in a fast-paced team environment and will finish the internship having gained broad experience in various aspects of Commercial Real Estate. We do not offer relocation assistance or housing for our internship program. Permanent US Work Authorization Required. About our Internship Program Take the opportunity to start your career early in the commercial real estate field! Spend time learning what it’s like to work in the fast-paced, entrepreneurial, team-oriented environment at JLL. Interns are an important part of what makes JLL a great place to work. Within our program, interns are an integral part of our team working alongside real estate analysts, transaction professionals and other associates. You will gain valuable insight into the commercial real estate industry while being exposed to multiple lines of business over the course of your internship.