Operations Strategy Lead

About the role

The Operations Strategy Lead plays a crucial role in shaping Formlabs' global fulfillment and logistics strategy. Reporting directly to the fulfillment leadership, this position is responsible for translating executive vision into actionable plans that drive growth and efficiency.

Responsibilities

• Develop and execute the global fulfillment and logistics roadmap, ensuring alignment with growth objectives and margin targets.
• Oversee heavy lift operational transitions, including 3PL migrations, new warehouse launches, and advanced fulfillment technology integrations.
• Direct cross-functional alignment for New Product Introductions (NPI), architecting supply chain readiness plans for seamless global launches.
• Implement a culture of continuous improvement by identifying and eliminating systemic bottlenecks in the Order-to-Delivery lifecycle.
• Collaborate with Finance, Sales, and Product leadership to build robust "what-if" scenario models for market expansion, carrier shifts, and inventory positioning.
• Drive the evolution of the global delivery strategy towards hyper-accurate Estimated Delivery Dates and optimized shipping margins through technical and process innovation.
• Integrate diverse regional requirements into a unified global operating model, ensuring consistent, efficient, and data-driven processes as the organization scales.
• Mentor and influence a high-performing global team, fostering an environment of accountability and strategic thinking.

Requirements

• Bachelor’s degree required, preferably in Supply Chain Management, Business, Engineering, or a related technical discipline; Master’s degree (MBA or MS) strongly preferred.
• 10+ years of progressive experience in operations strategy, logistics, or supply chain, with a proven track record of leading complex, global projects in a fast-paced environment.
• Exceptional strategic thinking and problem-solving skills, with the ability to navigate ambiguity and turn complex challenges into clear, executable plans.
• Excellent communication and stakeholder management skills; a natural "diplomat" who can influence C-level executives and warehouse managers alike.
• A proven ability to act as a strategic partner to leadership, providing the analytical rigor and project management discipline necessary to drive organizational transformation.
• A results-driven leader with a passion for building world-class operations and a commitment to operational excellence.

Qualifications

• Professional certification such as PMP, Lean Six Sigma Black Belt, or APICS CSCP.
• Deep experience with global ERP/WMS implementations and e-commerce ecosystem integrations (e.g., Shopify Plus).
• Prior experience in management consulting or a "Head of Staff" role within a global operations function.

Skills

• Strategic planning and implementation.
• Project management and execution.
• Supply chain optimization.
• Continuous improvement methodologies.
• Global logistics and operations.
• Financial analysis and modeling.
• Stakeholder engagement and negotiation.

Benefits & Perks

• Royalty-free 3D prints.
• Comprehensive healthcare coverage (Medical, Dental, Vision).
• 401K matching and access to financial advisors.
• Generous paid Parental Leave (up to 16 weeks).
• Tenure-based paid Sabbatical Leave (up to 6 weeks).
• Flexible Out of Office Plan.
• Ample on-site parking & pre-tax commuter benefits.
• Healthy on-site lunches, snacks, beverages, & treats.
• Regular sponsored professional development opportunities.
• Many opt-in culture events across our diverse community.
• Equal opportunity employer.

Pay

Full-time employees receive equity compensation in the form of Restricted Stock Units (RSUs). Base pay is determined within a range based on skills, qualifications, experience, location, and expected impact on the organization.

Schedule

Full-time position.