Operations Specialist Senior
Corewell Health · Grand Rapids, MI · 3 wk ago
ManagementFull-time
We need to output HTML fragment with sections: headings using for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Only include sections when posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions.
We need to parse the posting.
Key content:
- Hybrid model with minimal onsite expectations. Team members may be asked to work onsite periodically to support collaboration, projects, and operational priorities.
- Lead transformation, drive operational excellence, and make a meaningful impact on the future of healthcare. As a Senior Operations Specialist, you will play a critical role in shaping organizational strategy, leading high-impact initiatives, and delivering innovative solutions that improve efficiency, quality, safety, and performance across the organization. This is an exciting opportunity for a collaborative and results-driven leader who thrives in complex environments, enjoys solving challenging operational problems, and is passionate about creating sustainable improvements that enhance the experience of patients, providers, and teams alike.
- Job Summary: The Senior Operations Specialist works independently and autonomously to identify, lead, and manage initiatives that support organizational strategies, operational excellence, and business objectives. This role has a strong emphasis on operational systems development, data analytics, and executive-level communication, including the creation of presentations, reports, and strategic materials that support leadership decision-making. Responsible for the development, implementation, and support of programs and projects that drive operational efficiency, enhance productivity, improve quality, reduce costs, and support continuous improvement. The Senior Operations Specialist leverages data and insights to identify opportunities, develop operational solutions, monitor performance, and influence strategic decision-making. This role partners closely with leaders across the organization to manage day-to-day operational needs while advancing long-term business goals and transformation initiatives.
- Essential Functions: list of bullet points (the long list). We need to put these under Responsibilities? Actually "Essential Functions" likely correspond to responsibilities/duties. We'll put them under
for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Only include sections when posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines, application instructions.
We need to parse the posting.
Key content:
- Hybrid model with minimal onsite expectations. Team members may be asked to work onsite periodically to support collaboration, projects, and operational priorities.
- Lead transformation, drive operational excellence, and make a meaningful impact on the future of healthcare. As a Senior Operations Specialist, you will play a critical role in shaping organizational strategy, leading high-impact initiatives, and delivering innovative solutions that improve efficiency, quality, safety, and performance across the organization. This is an exciting opportunity for a collaborative and results-driven leader who thrives in complex environments, enjoys solving challenging operational problems, and is passionate about creating sustainable improvements that enhance the experience of patients, providers, and teams alike.
- Job Summary: The Senior Operations Specialist works independently and autonomously to identify, lead, and manage initiatives that support organizational strategies, operational excellence, and business objectives. This role has a strong emphasis on operational systems development, data analytics, and executive-level communication, including the creation of presentations, reports, and strategic materials that support leadership decision-making. Responsible for the development, implementation, and support of programs and projects that drive operational efficiency, enhance productivity, improve quality, reduce costs, and support continuous improvement. The Senior Operations Specialist leverages data and insights to identify opportunities, develop operational solutions, monitor performance, and influence strategic decision-making. This role partners closely with leaders across the organization to manage day-to-day operational needs while advancing long-term business goals and transformation initiatives.
- Essential Functions: list of bullet points (the long list). We need to put these under Responsibilities? Actually "Essential Functions" likely correspond to responsibilities/duties. We'll put them under Responsibilities
with - each bullet.
- Qualifications: Required Bachelor's Degree or equivalent in business, healthcare administration or related field; 5 years of relevant experience. Preferred Master's Degree; 5 years of proven leadership; 5 years of experience in healthcare and working within an organization of size and complexity comparable to Corewell Health.
- About Corewell Health: description of organization, mission, etc. Could be "About the role"? Actually "About Corewell Health" is about the employer. Could be placed under
About the role
or maybe About the company
but only allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put the Corewell Health description under About the role (makes sense). Or maybe we could put under About the role: description of role and organization.
- Benefits: "How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and status". This is benefits content. So we need a Benefits section.
- Pay: Not mentioned. No salary. So we should NOT include Pay section.
- Schedule: There's "Primary Location SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids Department Name CCO Strategic Operations - Corporate Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8 a.m. - 4:30 p.m. Days Worked Monday to Friday Weekend Frequency N/A". That's schedule info. So we can include Schedule section with that info.
- Skills: Not explicitly listed. Could infer from responsibilities but we should not invent. So we omit Skills section unless there is explicit skills list. There's none. So omit.
- Requirements: Could be similar to Qualifications? The headings list includes Requirements separate from Qualifications. But we have qualifications (required/preferred). Could treat that as Qualifications. Requirements maybe not present. We could omit Requirements.
- About the role: we have description of role and organization. We'll put that.
Thus sections: About the role, Responsibilities, Qualifications, Benefits, Schedule.
Check if any other content like "Lead transformation..." is part of About the role.
We must preserve all substantive information, not invent or summarize away detail. Must not include boilerplate like EEO, legal, drug-free workplace, vaccine requirement, accommodation, etc. Also remove duplicated lines, application instructions like "CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only." Also remove "Learn more here." maybe it's part of benefits but it's a link instruction; we can keep the description but maybe drop "Learn more here." as it's application instruction? It's not exactly application but it's a directive to learn more; could be considered boilerplate. Safer to remove.
Also remove "On-demand pay program powered by Payactiv" etc. That's benefits detail, keep.
We must not repeat job title as heading.
Now produce HTML fragment.
We need to wrap each section: About the role
then ... maybe multiple paragraphs.
For Responsibilities:
Responsibilities
then - each essential function bullet.
We need to extract each bullet from the Essential Functions list. The list is a long paragraph with sentences separated by periods. We need to split into list items. Let's parse:
Essential Functions Provides operational leadership for new and existing programs, projects, and strategic initiatives. Leads the development, implementation, enhancement, and optimization of operational systems, processes, and tools that support business objectives and organizational priorities.Collects, analyzes, interprets, and presents operational, productivity, quality, financial, and performance-related data to identify trends, measure outcomes, and develop actionable recommendations that improve operational efficiency, increase productivity, enhance quality, and reduce costs.Develops, maintains, and utilizes reporting tools, dashboards, databases, and analytics solutions to support operational performance monitoring, business planning, and data-driven decision making.Prepares and delivers executive-level presentations, reports, business cases, scorecards, and communication materials that summarize operational performance, strategic initiatives, key findings, and recommendations for leadership and stakeholders.Directs, organizes, and participates in process improvement, workflow redesign, and operational transformation initiatives. Identifies opportunities for improvement and leads the development and implementation of sustainable solutions that enhance operational effectiveness and customer experience.Serves as the operational lead for workflow transformation and strategic business initiatives by providing project management, structure, coordination, and direction. Develops and manages action plans, project plans, timelines, and deliverables to ensure successful execution of organizational priorities.Establishes and documents operational processes, procedures, and workflows. Creates and maintains documentation, standards, and best practices to support consistency, compliance, and long-term operational success.Ensures required documentation, reporting, data collection, and system utilization activities are completed accurately and timely. Monitors performance metrics and communicates progress, risks, and opportunities to leadership.Leads compliance-related activities to ensure services are provided in accordance with federal and state regulations, organizational policies and procedures, accreditation standards, and other applicable requirements.Collaborates with leaders, physicians, clinicians, and cross-functional teams to support operational planning, program implementation, performance improvement, and achievement of strategic goals.May lead initiatives that span multiple departments, service lines, or business functions and require coordination across diverse stakeholder groups.May provide operational guidance, mentorship, and support to team members and may serve as interim leadership as needed.
We need to split each sentence into a list item. However some sentences are combined without space after period (e.g., "...priorities.Collects,"). We'll treat each sentence as separate item.
Let's list them:
1. Provides operational leadership for new and existing programs, projects, and strategic initiatives.
2. Leads the development, implementation, enhancement, and optimization of operational systems, processes, and tools that support business objectives and organizational priorities.
3. Collects, analyzes, interprets, and presents operational, productivity, quality, financial, and performance-related data to identify trends, measure outcomes, and develop actionable recommendations that improve operational efficiency, increase productivity, enhance quality, and reduce costs.
4. Develops, maintains, and utilizes reporting tools, dashboards, databases, and analytics solutions to support operational performance monitoring, business planning, and data-driven decision making.
5. Prepares and delivers executive-level presentations, reports, business cases, scorecards, and communication materials that summarize operational performance, strategic initiatives, key findings, and recommendations for leadership and stakeholders.
6. Directs, organizes, and participates in process improvement, workflow redesign, and operational transformation initiatives.
7. Identifies opportunities for improvement and leads the development and implementation of sustainable solutions that enhance operational effectiveness and customer experience.
8. Serves as the operational lead for workflow transformation and strategic business initiatives by providing project management, structure, coordination, and direction.
9. Develops and manages action plans, project plans, timelines, and deliverables to ensure successful execution of organizational priorities.
10. Establishes and documents operational processes, procedures, and workflows.
11. Creates and maintains documentation, standards, and best practices to support consistency, compliance, and long-term operational success.
12. Ensures required documentation, reporting, data collection, and system utilization activities are completed accurately and timely.
13. Monitors performance metrics and communicates progress, risks, and opportunities to leadership.
14. Leads compliance-related activities to ensure services are provided in accordance with federal and state regulations, organizational policies and procedures, accreditation standards, and other applicable requirements.
15. Collaborates with leaders, physicians, clinicians, and cross-functional teams to support operational planning, program implementation, performance improvement, and achievement of strategic goals.
16. May lead initiatives that span multiple departments, service lines, or business functions and require coordination across diverse stakeholder groups.
17. May provide operational guidance, mentorship, and support to team members and may serve as interim leadership as needed.
Now Qualifications: Required Bachelor's Degree or equivalent in business, healthcare administration or related field; 5 years of relevant experience. Preferred Master's Degree; 5 years of proven leadership; 5 years of experience in healthcare and working within an organization of size and complexity comparable to Corewell Health.
We'll put as
- maybe separate required and preferred? Could combine.
We'll output:
Qualifications
- Required: Bachelor's Degree or equivalent in business, healthcare administration or related field; 5 years of relevant experience.
- Preferred: Master's Degree; 5 years of proven leadership; 5 years of experience in healthcare and working within an organization of size and complexity comparable to Corewell Health.
Now About the role: combine the initial paragraphs about hybrid model, lead transformation, job summary. Let's craft a concise paragraph preserving all info.
We have:
"This position follows hybrid model with minimal onsite expectations. Team members may be asked to work onsite periodically to support collaboration, projects, and operational priorities Lead transformation, drive operational excellence, and make a meaningful impact on the future of healthcare. As a Senior Operations Specialist, you will play a critical role in shaping organizational strategy, leading high-impact initiatives, and delivering innovative solutions that improve efficiency, quality, safety, and performance across the organization. This is an exciting opportunity for a collaborative and results-driven leader who thrives in complex environments, enjoys solving challenging operational problems, and is passionate about creating sustainable improvements that enhance the experience of patients, providers, and teams alike. Job Summary The Senior Operations Specialist works independently and autonomously to identify, lead, and manage initiatives that support organizational strategies, operational excellence, and business objectives. This role has a strong emphasis on operational systems development, data analytics, and executive-level communication, including the creation of presentations,
About the role
or maybeAbout the company
but only allowed headings list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put the Corewell Health description under About the role (makes sense). Or maybe we could put under About the role: description of role and organization. - Benefits: "How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.On-demand pay program powered by PayactivDiscounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!Optional identity theft protection, home and auto insuranceTraditional and Roth retirement options with service contribution and match savingsEligibility for benefits is determined by employment type and status". This is benefits content. So we need a Benefits section. - Pay: Not mentioned. No salary. So we should NOT include Pay section. - Schedule: There's "Primary Location SITE - Corewell Health Place - 100 Corewell Drive NW - Grand Rapids Department Name CCO Strategic Operations - Corporate Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8 a.m. - 4:30 p.m. Days Worked Monday to Friday Weekend Frequency N/A". That's schedule info. So we can include Schedule section with that info. - Skills: Not explicitly listed. Could infer from responsibilities but we should not invent. So we omit Skills section unless there is explicit skills list. There's none. So omit. - Requirements: Could be similar to Qualifications? The headings list includes Requirements separate from Qualifications. But we have qualifications (required/preferred). Could treat that as Qualifications. Requirements maybe not present. We could omit Requirements. - About the role: we have description of role and organization. We'll put that. Thus sections: About the role, Responsibilities, Qualifications, Benefits, Schedule. Check if any other content like "Lead transformation..." is part of About the role. We must preserve all substantive information, not invent or summarize away detail. Must not include boilerplate like EEO, legal, drug-free workplace, vaccine requirement, accommodation, etc. Also remove duplicated lines, application instructions like "CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only." Also remove "Learn more here." maybe it's part of benefits but it's a link instruction; we can keep the description but maybe drop "Learn more here." as it's application instruction? It's not exactly application but it's a directive to learn more; could be considered boilerplate. Safer to remove. Also remove "On-demand pay program powered by Payactiv" etc. That's benefits detail, keep. We must not repeat job title as heading. Now produce HTML fragment. We need to wrap each section:About the role
then... maybe multiple paragraphs. For Responsibilities:
Responsibilities
then- each essential function bullet.
We need to extract each bullet from the Essential Functions list. The list is a long paragraph with sentences separated by periods. We need to split into list items. Let's parse:
Essential Functions Provides operational leadership for new and existing programs, projects, and strategic initiatives. Leads the development, implementation, enhancement, and optimization of operational systems, processes, and tools that support business objectives and organizational priorities.Collects, analyzes, interprets, and presents operational, productivity, quality, financial, and performance-related data to identify trends, measure outcomes, and develop actionable recommendations that improve operational efficiency, increase productivity, enhance quality, and reduce costs.Develops, maintains, and utilizes reporting tools, dashboards, databases, and analytics solutions to support operational performance monitoring, business planning, and data-driven decision making.Prepares and delivers executive-level presentations, reports, business cases, scorecards, and communication materials that summarize operational performance, strategic initiatives, key findings, and recommendations for leadership and stakeholders.Directs, organizes, and participates in process improvement, workflow redesign, and operational transformation initiatives. Identifies opportunities for improvement and leads the development and implementation of sustainable solutions that enhance operational effectiveness and customer experience.Serves as the operational lead for workflow transformation and strategic business initiatives by providing project management, structure, coordination, and direction. Develops and manages action plans, project plans, timelines, and deliverables to ensure successful execution of organizational priorities.Establishes and documents operational processes, procedures, and workflows. Creates and maintains documentation, standards, and best practices to support consistency, compliance, and long-term operational success.Ensures required documentation, reporting, data collection, and system utilization activities are completed accurately and timely. Monitors performance metrics and communicates progress, risks, and opportunities to leadership.Leads compliance-related activities to ensure services are provided in accordance with federal and state regulations, organizational policies and procedures, accreditation standards, and other applicable requirements.Collaborates with leaders, physicians, clinicians, and cross-functional teams to support operational planning, program implementation, performance improvement, and achievement of strategic goals.May lead initiatives that span multiple departments, service lines, or business functions and require coordination across diverse stakeholder groups.May provide operational guidance, mentorship, and support to team members and may serve as interim leadership as needed.
We need to split each sentence into a list item. However some sentences are combined without space after period (e.g., "...priorities.Collects,"). We'll treat each sentence as separate item.
Let's list them:
1. Provides operational leadership for new and existing programs, projects, and strategic initiatives.
2. Leads the development, implementation, enhancement, and optimization of operational systems, processes, and tools that support business objectives and organizational priorities.
3. Collects, analyzes, interprets, and presents operational, productivity, quality, financial, and performance-related data to identify trends, measure outcomes, and develop actionable recommendations that improve operational efficiency, increase productivity, enhance quality, and reduce costs.
4. Develops, maintains, and utilizes reporting tools, dashboards, databases, and analytics solutions to support operational performance monitoring, business planning, and data-driven decision making.
5. Prepares and delivers executive-level presentations, reports, business cases, scorecards, and communication materials that summarize operational performance, strategic initiatives, key findings, and recommendations for leadership and stakeholders.
6. Directs, organizes, and participates in process improvement, workflow redesign, and operational transformation initiatives.
7. Identifies opportunities for improvement and leads the development and implementation of sustainable solutions that enhance operational effectiveness and customer experience.
8. Serves as the operational lead for workflow transformation and strategic business initiatives by providing project management, structure, coordination, and direction.
9. Develops and manages action plans, project plans, timelines, and deliverables to ensure successful execution of organizational priorities.
10. Establishes and documents operational processes, procedures, and workflows.
11. Creates and maintains documentation, standards, and best practices to support consistency, compliance, and long-term operational success.
12. Ensures required documentation, reporting, data collection, and system utilization activities are completed accurately and timely.
13. Monitors performance metrics and communicates progress, risks, and opportunities to leadership.
14. Leads compliance-related activities to ensure services are provided in accordance with federal and state regulations, organizational policies and procedures, accreditation standards, and other applicable requirements.
15. Collaborates with leaders, physicians, clinicians, and cross-functional teams to support operational planning, program implementation, performance improvement, and achievement of strategic goals.
16. May lead initiatives that span multiple departments, service lines, or business functions and require coordination across diverse stakeholder groups.
17. May provide operational guidance, mentorship, and support to team members and may serve as interim leadership as needed.
Now Qualifications: Required Bachelor's Degree or equivalent in business, healthcare administration or related field; 5 years of relevant experience. Preferred Master's Degree; 5 years of proven leadership; 5 years of experience in healthcare and working within an organization of size and complexity comparable to Corewell Health.
We'll put as
- maybe separate required and preferred? Could combine.
We'll output:
Qualifications
- Required: Bachelor's Degree or equivalent in business, healthcare administration or related field; 5 years of relevant experience.
- Preferred: Master's Degree; 5 years of proven leadership; 5 years of experience in healthcare and working within an organization of size and complexity comparable to Corewell Health.
- maybe separate required and preferred? Could combine.
We'll output: