Operations Specialist - Clinical Engineering

About the role

Primary Location: Burnet Campus. Department: Clinical Engineering. Shift: Day (United States of America). Schedule: Full time, 40 hours/week, 1.0 FTE. Employee Status: Regular.

Pay

Expected Starting Pay Range: $55,182.40 – $69,076.80 annually. Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.

Schedule

Full-time, 40 hours per week (1.0 FTE). Day shift (United States of America).

Responsibilities

• Facilities/Operations
  • Direct and coordinate the daily operations of the department/facility in collaboration with leadership.
  • Establish and monitor business processes.
  • Identify opportunities for improving cost and quality through in-depth analysis.
  • Develop and implement policies and procedures for improved utilization, quality, and operations.
  • Ensure operations are efficient and cost effective.
  • Resolve issues regarding staffing, utilization of facilities and equipment.
  • Develop and interpret policies and procedures for staff and ensure that all policies conform with guidelines.
  • Ensure compliance with all regulatory requirements.
  • Promote programmatic development, efficient work and patient flow, supply and instrument management, and a safe culture and environment.
  • Coordinate/manage facilities-related projects, monitor timelines for completion, and provide direction for staff and vendors.
  • May manage purchase or repair maintenance of facility equipment.
  • Manage, allocate, and coordinate space to meet the operational and strategic goals of the division and the needs of the individual program areas.
  • Collaborate with IT and design to ensure proper placement of items in clinical areas.
  • Assist with area commissioning and decommissioning process.
• Accreditation/Regulatory/Compliance
  • May define process and manage invention reporting required for federal and private compliance.
  • Update Standard Operating Procedures (SOPs) as required when regulation and system changes dictate.
  • Collaborate to capture revenue distribution models for executed agreements to ensure that financials are distributed in compliance with CCHMC policy.
  • Identify opportunities on an ongoing basis to improve compliance with agreement obligations, including milestones, reporting, and invoicing.
• Financial/Budget
  • Participate in the development, implementation, evaluation, and management of capital budgets.
  • Assist with/support annual operating budgets.
  • Implement and/or maintain a process for financial controls.
  • Analyze and monitor financial performance and report financial results to stakeholders; evaluate variances, determine underlying causes, and identify, present, and implement proposed solutions.
  • Integrate the financial management and decision making across the department/division; establish and monitor productivity metrics.
  • Accountable for compliance with organizational financial policies and procedures.
  • Provide oversight in revenue cycle management, including: optimizing revenue, ensuring complete and accurate billing, monitoring associated charge capture; creating competitive pricing, developing/expanding programs; and monthly revenue reporting.
  • Assist with fiscal responsibilities of the department as requested.
  • Track revenue, expense, and allocations.
  • May work with vendors regarding functionality needs, coordinate implementation of new software and upgrades with IS, update processes, and communicate changes to department and other stakeholders.
  • May analyze, test, and implement existing or new vendor software solutions that fulfill business needs or improve existing processes.
• Process/Quality Improvement
  • Identify, develop, and implement new methods, processes, and systems to improve and facilitate the team's work.
  • Identify ways to improve data quality and usability and to streamline and enhance reporting processes and/or deliverables.
  • Identify and recommend procedures to enhance or maintain a high level of effectiveness in daily operations.
• Project Management
  • Coordinate assigned projects including collaborating on project plans, budgets, and resource requirements.