Operations Specialist - Avon

Essential Duties/Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Regular and Reliable on-site attendance is required as an essential function of this position.
• Proven pattern of consistent exceptional customer service.
• Expert in deposit processing duties including cash handling and teller drawer balancing.
• Uses numerous software applications to accomplish daily tasks and assists with training other employees on these programs as needed.
• Advanced understanding of Alpine Bank products and banking regulations.
• Assists in training and coaching new and existing staff members.
• Assists with location audits, scheduling, and staff training.
• Demonstrates advanced knowledge and proficiency in customer sales and service.
• Performs all Customer Service and Personal Banking Representative duties as needed.
• Performs other duties as assigned.

Supervisory Duties

• Acts as back-up to Operations Supervisor with certain duties as assigned.
• Has the ability to give overrides and audit drawers.
• May receive dormant A or B status if needed.

Job Qualifications

• A Customer Service oriented individual.
• Demonstrated organizational skills.
• Understanding and application of applicable banking regulation compliance.
• Demonstrates exceptional oral and written skills in order to effectively communicate with both co-workers and customers.
• Basic mathematical and cash handling skills.
• Problem solving and analytical ability.
• Good time management skills; ability to manage multiple tasks in a fast-paced environment.
• Basic keyboard navigation ability.
• Proficiency in Microsoft Office programs, including (but not limited to) Excel, Word, and Outlook.
• Understanding and application of banking compliance regulations.
• Utilizes tools and training programs available to exceed customer expectations and achieves satisfactory scores on Mystery Shops.
• Current possession, or ability to obtain, a Notary Public is a plus.
• Bilingual abilities are a plus.

Education Or Formal Training

• A High School Diploma or General Education Diploma (GED) equivalent recommended.
• Possession of, or ability to obtain, a valid State of Colorado Drivers’ License is required.

Experience

• This person should have mastered the requirements of the Customer Service Representative and Personal Banking positions and generally have at least 1 year of experience.

Working Conditions

• Working Environment: Professional office environment.
• Routine use of standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Prolonged periods of standing and/or sitting.
• Ability to function in a fast-paced environment.
• May include some weekend and evening hours.
• Occasional travel may be required.

Physical Activities

• Standing for long periods of time.
• Good eyesight and hand/finger dexterity.
• Able to handle some mental stress when dealing with upset customers.
• May spend significant time doing computer work while occasionally needing to travel for conferences or meetings.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• Employee also may have to lift up to 50 pounds.
• Repetitive motion likely.

Starting Rate of Pay

Starting Rate of Pay is from $23.00 to $28.00 per hour, depending on experience.

Benefits

For an overview of our employee benefits please visit: Alpine Bank Careers Page

Position Anticipated To Close

Position anticipated to closed May 29, 2026, or until filled.