Operations Site Scheduler / Planner
About the role
As the Scheduler/Planner, you will schedule the workforce productively through effective job planning. You will act as a liaison between building occupants, Facilities Operations, and key stakeholders for logistics concerning facilities assets and manpower availability. You will assist operations in developing a structured work plan to ensure efficient and effective use of available resources. Within life sciences environments, all work centers around no unplanned downtime, highly proficient communications (electronic, email, text, phone), good documentation practices (GDP), and detailed job planning/execution following SOPs/MOPs.
Responsibilities
- Asset Management/Planning:
- Maintain accurate asset inventory in CMMS.
- Ensure assets are up to date and process all add/delete requests in the CMMS.
- Ensure assets have appropriate PMs created and assigned by developing job plans and frequencies with technicians and management authorization.
- Own the creation and distribution of asset tags.
- Keep job plans up to date and process all change requests in the CMMS.
- Determine labor craft and skill requirements for maintenance work and align with facilities personnel.
- Support the selection of spare parts and min/max system based on preventative maintenance and criticality assessment.
- Develop work packages including materials and documentation in support of maintenance work.
- Scheduling:
- Coordinate maintenance work requirements to optimize resources effectively and efficiently.
- Act as a liaison between the Facilities group and requesting department/tenant to coordinate maintenance work.
- Coordinate and schedule contracted service providers for lead technician or management-approved contracts.
- Lead weekly scheduling meetings with facility and maintenance managers.
- Reporting:
- Generate and distribute daily, weekly, and monthly work reports.
- Collect data in support of scheduled reporting.
- Financial/Administration:
- Assist with budget preparation and report department budget/actual monthly reports.
- Solicit service contracts and SLAs and generate POs.
- Process employee timecards and time off submissions.
- Oversee quality of work order and asset records in CMMS.
- Create and submit purchase orders in support of asset management and the preventative maintenance program.
- Key Interactions:
- Engage with all leaders and stakeholders.
- Engage with all employees organizationally as needed.
- Engage with customers and clients.
Requirements
- Excellent organizational, communication (oral and written), and planning skills.
- Ability to provide management and support staff with reports and guidance to make informed decisions regarding maintenance schedules.
- Ability to multi-task in a high-speed, high-pace environment.
- Minimum of 5 years of experience in maintenance planning/scheduling.
- Proficient experience with a Computerized Maintenance Management System (CMMS).
- Previous experience in Facilities Management preferred.
- GXP/Life Science experience preferred.
Working Conditions
- Ability to lift up to 50 pounds, climb ladders, work in tight spaces, and perform physical labor related to maintenance and repair.
- Moderate to loud noise levels in the work environment.
- Possible frequent exposure to moving mechanical parts and risk of electrical shock.
- Occasional exposure to wet and/or humid conditions; high, precarious places; and outside weather conditions.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Availability to respond to after-hours emergencies as necessary.
About UG2
At UG2, a leader in facility services, we are committed to innovation, excellence, and client satisfaction. We focus on developing the strongest customer relationships and the highest service delivery benchmarks in the marketplace. Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts, with regional offices in Chicago, Washington, D.C., New York City, West Palm Beach, Los Angeles, Sunnyvale, and Dallas.