Operations Shift Leader (Nights)

Position Summary

The Shift Leader provides leadership across the shift and broader site to ensure safe, stable, and effective operations. This role is responsible for supporting frontline teams, helping stabilize performance and team dynamics, and serving as a visible leadership presence that drives accountability, consistency, and engagement.

Key Responsibilities

• Lead safe, stable shift operations: Provide leadership coverage across the shift and the broader site

• Set clear priorities and ensure consistent execution across departments

• Reinforce safety standards, PPE use, and participation in safety programs

• Serve as a visible leadership presence that promotes accountability and consistency

• Deliver operational performance: Lead the team to meet or exceed daily KPIs such as OEE, schedule adherence, changeovers, throughput, and yield

• Cookordination work assignments and equipment changeovers

• Troubleshoot operational and quality issues to maintain production flow

• Maintain accurate production records and support audit readiness

• Stabilize and support the team

• Help create a consistent and supportive shift environment

• Address day-to-day issues quickly to reduce disruption

• Reinforce standards and strengthen team accountability

• Support employee retention by fostering engagement and responding to concerns

• Develop leaders and team capability: Coach and support department leaders in real time

• Build leadership capability that improves execution and team effectiveness

• Train mentors and develop team members to create a more agile, cross-trained workforce

• Drive problem-solving and continuous improvement: Identify losses and opportunities to improve throughput and yield

• Lead or support root-cause problem-solving with urgency

• Use continuous improvement tools and daily performance data to improve results

• Partner with maintenance, quality, and supply chain to remove barriers

• Coordinate response during emergency situations

• Keep key stakeholders informed so decisions can be made quickly and effectively

Critical Success Factors

• A strong leadership presence across the shift—provides direction, creates stability, reinforces standards, and helps teams stay focused, accountable, and aligned.
• A safety-first and quality-focused mindset—protects people, reinforces safe work practices, supports compliance, and ensures consistent execution in a regulated manufacturing environment.
• The ability to stabilize teams and shift performance—manages day-to-day issues with urgency, maintains continuity across departments, and helps keep operations on track to meet business needs.
• Effective people and leader development skills—coaches department leaders and team members, strengthens accountability, and builds a positive environment that supports engagement and retention.
• Strong communication, judgment, and escalation management—acts as a trusted point of contact during the shift, communicates clearly, responds effectively in urgent situations, and ensures the right issues are elevated at the right time.

Education and Certification

• A four-year degree or its equivalent combination of education and relevant work experience is required.
• Six Sigma and/or Lean/Continuous Improvement experience and certification preferred.
• Obtain internal Lean Green Belt certification and Kata coach certification within one year of employment.

Experience

• Requires a minimum of six years of experience in a manufacturing or consumer-packaged goods environment, including supervisory or leadership experience.
• Specific experience in the department for which the candidate is applying is preferred.

Knowledge/Skills/Abilities

• Competent knowledge of SOPs and cGMPs within a CPG and regulated environment.
• Experience working within a rapidly evolving environment, with the ability to adjust to changing job requirements, set standards in a start-up environment, articulate vision, and create a high-performing culture.
• Experience leading and coaching projects, daily improvement initiatives, delivery of required results across shifts, and Kaizen events.
• Experience ensuring that improvements and procedures are sustained through ongoing coaching and auditing of the assigned department.
• Strong organizational, analytical, problem-solving, and oral and written communication skills.
• Proficiency in Word, Excel, PowerPoint, and ERP systems.
• JD Edwards and Power BI skills are a plus.
• Experience coaching, developing, and building high-performing teams, including cross-training and empowering individuals.

Physical Requirements

• Exposure to disagreeable elements, as may be found in a typical manufacturing environment, is moderate but constant.
• May stand and walk around for the majority of the shift on concrete floors.
• Must be able to work 6:00 pm to 6:30 am on a 2-2-3 shift rotation.

Environment

• Exposure to disagreeable elements, as may be found in a typical manufacturing environment, is moderate but constant.
• May stand and walk around for the majority of the shift on concrete floors.

Safety

• The incumbent must be able to perform this job safely without endangering their own or others' health or safety.