Operations Quality Analyst

Summary

Quality Analyst is responsible for dealing with the three major phases of Quality Management – Quality Planning/Prevention, Corrective Action, and Continual Improvement – and works with the team to achieve all quality KPIs.

Responsibilities

• Handle all quality excursions, take effective actions and follow proper escalation.
• Support and follow up product and material quality from NPI to mass production (FAI, Inspection Plan, Work Instruction, etc.), following industry‑specific protocols as required.
• Assist in creating the quality control plan for the respective area (material, process, product).
• Analyze, monitor and report quality KPIs for internal (factory) and external (customer) metrics such as Rolled First Pass Yield (RFPY), Out‑of‑Box Audit (OBA), Returned Material Authorization (RMA), Delivered Product Quality Level (DPQL), customer feedback, Line Reject Rate (LRR), Receiving Inspection Flag (RI Flag), and World Wide Quality Alert (WWQA).
• Drive continuous improvement to benefit customers, Celestica, and suppliers.
• Draft internal quality system procedures, work instructions, and workmanship standards.
• Assist with process, product, system, and supplier audits and follow‑up improvement actions, including industry standards (e.g., ISO), compliance audits, and safety audits.
• Follow up Engineering Change (EC) and Supplier Process Change Notification (SPCN) to ensure timely and accurate implementation of changes.
• Enhance quality skills and product knowledge through the training program.
• Complete assignments from the supervisor and participate in quality strategy deployment.

Qualifications

• 4–6 years of relevant experience in quality management.
• Bachelor’s degree.

Skills

• Knowledge of quality tools, ISO and IPC standards and processes.
• Proficiency with software for generating, capturing, and presenting data reports.
• Understanding of manufacturing processes.
• Familiarity with quality methodologies such as FMEA, PMP, SPC, 8‑D, Six Sigma, and Lean Kaizen.
• Insight into business‑unit impacts on customer satisfaction, product quality, on‑time delivery, and profitability.
• Strong communication skills with internal and external customers.

Physical Demands

• Repetitive manual movements (e.g., keyboarding).
• Sustained visual concentration on small areas such as monitors and screens.
• Sustained visual concentration on numbers and legal documents.
• Work performed in a normal office environment with no undue exposure to noise, odors, dust, drafts, etc.

Company Overview

Celestica, Inc. (NYSE: CLS; TSX: CLS) is a technology leader dedicated to driving customer success and market advancements. With deep expertise in design, engineering, manufacturing, supply chain, and platform solutions, Celestica enables critical data‑center infrastructure for AI, cloud, and hybrid cloud and advances technologies in high‑growth markets. The company serves complex, regulated, high‑reliability markets through its Advanced Technology Solutions segment and delivers high‑performance technology solutions for data‑center customers via its Connectivity and Cloud Solutions segment.