Operations Program Manager [AQ-17623]

About the Opportunity

Imagine stepping into a vital role where your organizational prowess and analytical insights directly fuel operational efficiency and strategic initiatives. We are seeking a talented professional to provide essential operational, analytical, and program management support for a high‑impact business operations team. This is your chance to ensure the smooth functioning of critical processes, contribute to key projects that redefine operational excellence, and shape the future through innovative solutions. Your daily contributions will directly influence strategic decision‑making, foster greater efficiency, and make a tangible difference in a dynamic, high‑impact environment.

Key Responsibilities

• Lead the monthly refresh of organizational Key Results, coordinating with team leads to report status by deadlines and preparing comprehensive summary presentations for executive review.
• Manage headcount trends and executive management reporting, including timely dashboard updates, weekly management communications, and detailed monthly executive reports.
• Conduct insightful ad‑hoc analyses related to critical operational and strategic initiatives, providing essential data to inform key decisions.
• Provide crucial support for team members by assisting with operational reporting and analysis activities, ensuring seamless and continuous operations.
• Drive efficiency through core program management responsibilities, actively identifying and implementing process improvements and leveraging AI‑enabled solutions.

Required Qualifications

• Bachelor’s degree in Business Administration, Finance, Operations, or a related field, or equivalent practical experience.
• 5+ years of experience in business operations, program management, or financial planning within a complex, cross‑functional organization.
• Proven ability to manage and improve rhythm of business (ROB) processes, including leadership reviews, financial reporting, and organizational planning.
• Strong analytical and problem‑solving skills, with extensive experience using tools like Excel, Power BI, or similar for data visualization and reporting.
• Excellent communication and stakeholder management skills, with a track record of driving alignment and clarity across diverse teams.
• Experience in business management, operations, finance, or program management.

Preferred Qualifications

• Experience in engineering environments.
• Familiarity with Power BI, Microsoft Copilot (or other AI tools), GitHub, and/or Azure DevOps.
• Advanced Excel skills.
• Experience with PowerPoint.
• Ability to work independently and thrive in ambiguous environments.
• Enthusiasm for leveraging AI tools and automation solutions to continuously improve business processes.

Benefits

• Subsidized health, vision, and dental plans.
• Paid sick leave.
• Retirement plans with a match.
• Free online training through Aquent Gymnasium.
• Additional benefits and flexible work options.

Company Overview

Join a global technology leader driving innovation and empowering people and organizations worldwide to achieve more. Here, you’ll collaborate with passionate, diverse teams to create impactful solutions that shape the future. The culture prioritizes growth, inclusion, and purpose—where your ideas are valued, and your work drives real change. With flexible work options and a supportive environment, you’ll have the tools to thrive both personally and professionally.