Operations Program Coordinator - 1st Shift

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.

About the role

We need team members who can enhance product workflow by analyzing and developing plans that positively impact distribution, hardware lifecycle management, and inventory. As the Operations Program Coordinator, you will create and review procedures that maximize computer uptime while minimizing cost. In this role, you will also handle the experience and support the strategic direction for Core Enablement functions within the company.

Responsibilities

• Identify ML server/rack requirements and coordinate delivery to ensure Data Center capacity and company requirements are met in a timely manner.
• Provide dedicated program management support, including deployment issue resolution, program performance monitoring, and adherence to Service Level Agreements (SLAs).
• Ensure maximum efficiency and optimization in rack integration and hardware movement to ensure attainment of operational success, efficiency, and quality goals.
• Properly monitor critical infrastructure shipments to ensure on-time, accurate, and satisfactory deliveries; troubleshoot and resolve supply chain discrepancies as needed.
• Communicate with Engineering, Core Enablement functional workstream owners, and the management team to ensure achievement of technical deployment goals and objectives.
• Handle stakeholder expectations and provide recommendations for ML infrastructure strategic initiatives and long-range goals.
• Identify strategies to increase asset utilization from internal clients and/or to better manage existing rack space opportunities.
• Correctly enter data into the Data Center applicable applications/programs/tools and maintain/generate required reports.
• Properly process, audit, and file various documentation related to Core Enablement activities.
• Support a Lean culture within the server staging and data center workflow.

Requirements

• Bachelor’s degree or equivalent related work or military experience.
• 2 years of experience in Data Center operations, ML hardware logistics, or supply chain.
• Project management experience and knowledge of the high-density server/rack vertical.
• Experience with Microsoft Office and DCIM/Inventory Management software.
• A highly organized and detail-oriented work style with a proactive and professional attitude.
• Excellent creative thinking and problem-solving skills; able to be conclusive, results-oriented, and strategic in thinking regarding technical constraints.
• The ability to work with minimal supervision, maintain confidentiality when appropriate, produce accurate output, and meet deadlines.
• The ability to build and maintain effective, reciprocal work relationships within and outside of the company (specifically with Infrastructure teams).

Schedule

1st Shift, Monday - Friday, 8:00am - 5:00pm

Benefits

• Competitive compensation
• Full health insurance (medical, dental, and vision)
• 401(k)
• Life insurance
• Disability insurance
• Generous benefits package