Operations Manager / Trainer

Day-to-Day Responsibilities

• Oversee system procurement, fielding, sustainment, and lifecycle support activities.
• Cook up logistics and operational support for personnel deployed to OCONUS locations.
• Manage system upgrades, technology refresh efforts, and sustainment activities.
• Coordinate with Army units to support system fielding, training, troubleshooting, and technical integration.
• Create and update user guides, lesson plans, course curriculum, and other training materials as needed.
• Train on the operation and use of biometric and identity management systems.
• Handle, review, and address system issues related to fielding and sustainment activities.
• Work with internal teams to assign tasks and resolve technical and operational issues.
• Create and maintain the master program schedule to track program status, timelines, costs, and resource requirements.
• Resolve cross-program issues related to schedule, cost, quality, and operational performance.

Required Qualifications

• Active Secret Clearance.
• Bachelor’s degree in relevant discipline.
• Minimum of seven (7) years of relevant professional experience.
• Experience supporting biometric technologies and identity management systems.
• Experience supporting DoD or other U.S. Government contracts.
• Strong understanding of Army acquisition and sustainment processes.
• Experience supporting the Army Total Package Fielding (TPF) process, including New Equipment Fielding (NEF), New Equipment Training (NET), Platform Integration (PI), and Technical Field Support.
• Experience coordinating fielding, logistics, and sustainment activities across multiple stakeholders.
• Strong written, verbal, communication, and stakeholder coordination skills.

Preferred Qualifications

• Experience supporting OCONUS deployments and logistics operations.
• Familiarity with Army fielding schedules, sustainment planning, and lifecycle management activities.
• Experience developing and delivering technical training materials and end-user instruction.
• Prior experience supporting enterprise biometric or identity management modernization initiatives.

Benefits

Individual salaries are determined by a variety of factors including but not limited to: business considerations, local market, internal equity, candidate qualifications such as skills, education and experience. ANSER provides employees benefits to support all aspects of their life including health, financial and well-being. For more information, please visit: http://www.anser.org.

Pay

Full Time Salary Range for this position for this position: $82,000 - $120,000 USD

Schedule

N/A