Operations Manager, Statistics & Data Science

About the role

The Operations Manager provides a high level of administrative services, financial reporting and analysis, and business operations support for the Department of Statistics and Data Science. Reporting to the Lead Administrator, the role ensures faculty, students, and staff receive high quality administrative support in compliance with University policies and procedures.

Responsibilities

• Provides efficient and effective delivery and integration of all administrative services (academic, financial, research and/or clinical) for which the manager is accountable.
• Serves as the unit's point of contact to/from service providers (e.g. Facilities, HR, IT, Procurement, Student Services and Faculty Affairs), ensuring that providers are apprised of unit needs and relevant information, taking action where needed.
• Makes recommendations for the movement of administrative talent and the development of Business Operations staff.
• Partners with the Lead Administrator to build financial plans for the unit, providing comprehensive financial information, analysis and reporting to monitor and evaluate the application of the unit’s financial resources.
• Manages space assignments, coordinating office set-ups for staff and faculty offices assigned to these units.
• Ensures that faculty, students, and staff receive high-quality administrative support compliant with University policies and procedures.
• Manages financial and administrative services to advance the unit's mission.

Requirements

• Bachelor’s degree and minimum three years of related experience including demonstrated leadership, project management and/or supervisory experience; or equivalent combination of education and related experience.
• Thorough working knowledge of accounting, financial reporting and analysis, preferred: fund accounting.
• Experience preparing budgets, forecasts and financial plans; experience integrating multiple pieces of financial information to identify themes, trends, and issues.

Qualifications

• Well-developed managerial, decision-making, planning, organizational, problem-resolution, and leadership skills.
• Ability to inspire high-performance and manage time and resources effectively.
• High-level analytical and quantitative skills with a strong background in finance.
• Advanced proficiency in MS Excel and experience with financial systems and database management.
• Excellent written and oral communication skills, with the ability to adapt communication style to address various audiences throughout the University.
• Demonstrated ability to manage relationships and influence outcomes, ensuring effective collaboration and customer service.
• Strong attention to detail, organizational skills, and the ability to handle multiple projects and meet competing deadlines.

Skills

• Ability to inspire high-performance and manage time and resources effectively.
• High-level analytical and quantitative skills with a strong background in finance.
• Advanced proficiency in MS Excel and experience with financial systems and database management.
• Excellent written and oral communication skills, with the ability to adapt communication style to address various audiences throughout the University.
• Demonstrated ability to manage relationships and influence outcomes, ensuring effective collaboration and customer service.
• Strong attention to detail, organizational skills, and the ability to handle multiple projects and meet competing deadlines.