Operations Manager, Prime Air - Data for Autonomous Aircraft (DA2)

Key job responsibilities

• Lead operations across collections functions, including crew assignments, deployments, and task distribution across Seattle, Austin, and Phoenix sites
• Own Daily Business Reviews and Weekly Business Reviews coupled with metric reporting; escalate risks and drive corrective actions to close collection gaps
• Manage capacity planning against deliverables and align crew allocations to program priorities
• Oversee operational budgets, contracts, hiring, onboarding, and performance management
• Own vendor relationships and coordinate with Technical Program Managers on feedback loops and data quality
• Conduct 1:1s, performance reviews, and career development for direct reports
• Drive process improvement, incident response follow-up, COE completion, and compliance with operational and Prime Air standards
• Scope new deployments, write narrative proposals, and participate in Change Control Board reviews with cross-functional stakeholders

Basic Qualifications

• 5+ years of program management, logistics, operations, transportation, learning or related field experience
• 1+ years of direct people management, including performance management and employee development experience
• Experience managing and negotiating contracts and vendor relationships
• Experience running an effective operational excellence program
• Experience managing training programs or teams across multiple sites or regions
• Bachelor's degree, or 3+ years of professional experience
• Experience with budgeting, scheduling and cost reports

Preferred Qualifications

• Experience in Engineering, Operations, Business Administration, or a related field
• Experience writing and publishing technical documents or equivalent
• Six-Sigma or equivalent certification
• Experience with FAA regulatory frameworks or safety management systems
• Familiarity with data collection operations, sensor systems, or autonomous vehicle programs