Operations Manager - New Braunfels, TX - STS

About the role

Join Southeastern Trench Safety where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture. The Operations Manager works closely with the Branch Manager to ensure safe, effective, and efficient branch operations on a day-to-day basis.

Responsibilities

• Maintain equipment for retail sales inventory
• Oversee daily operations of the rental branch
• Verify account status and communicate with the Credit Department as needed
• Complete requisitions to maintain adequate rental inventory levels
• Ensure adherence to standard operating procedures (SOPs)
• Perform weekly cycle counts of the rental fleet
• Review outgoing contracts for accuracy including rates, delivery fees, and equipment numbers
• Oversee branch logistics and operational flow
• Maintain facility appearance and overall condition
• Support recruiting, onboarding, and training of staff
• Manage timecards, PTO approvals, and employee recognition
• Address employee performance through performance management practices
• Develop and coach team members
• Maintain understanding of P&L and key financial controls
• Ensure timely submission of required reports
• Maintain knowledge of:
• All aspects of business operations and markets
• Safety regulations for equipment and facilities
• Proper use and operation of equipment

Requirements

• High School Diploma
• 2-year technical certificate or 5 years of management experience in the heavy equipment industry
• PC proficiency, particularly in Microsoft Office
• Valid Driver’s License
• Strong organizational skills
• Excellent customer service skills

Qualifications

• Military service will be considered in lieu of education/certification experience as applicable

Skills

• Leadership
• Customer service
• Decision-making

Benefits

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with company contributions
• 401(k) & Roth retirement plans with company matching
• Generous paid time off and company paid holidays
• Company-paid wellness, employee assistance, and discount programs
• Boot/PPE annual allowance
• Career development and company-paid training

Pay

TBD

Schedule

TBD