Operations Manager, Global Procurement Central Services, GPCS - AMER

Key job responsibilities

Manage an org of ~40 managers, team leads, and specialists executing on consumable ordering, invoice on hold management, service escalations, and continuous improvement initiatives within the indirect supply chain
Develop and implement strategic initiatives to ensure the continuity of supply of goods and services within the network
Manage multiple complex cross-team projects end-to-end
Partner with internal teams to identify problems and real-time solutions, including data analytics and reporting
Provide weekly reporting of team performance and KPIs to senior leadership
Create buy-in for the vision with key internal partners

Basic Qualifications

• Experience defining program requirements and using data and metrics to determine improvements
• Experience managing, analyzing and communicating results to senior leadership
• Bachelor's degree, or MBA in supply chain management, operations, engineering, analytics or related field
• 5+ years of supply chain management (e.g. logistics, inventory turn management, forecasting, operations) experience
• Experience in supplier relationship management (e.g. SLAs management, performance/scorecarding)
• Knowledge of ERP and procurement tools, including Oracle, Coupa and Ariba
• 5+ years of working cross functionally with tech and non-tech teams experience, or a MBA and 2+ years of cross functional project delivery experience
• 5+ years of previous management experience

Preferred Qualifications

• Master's degree
• Leverage Lean-Six Sigma Black Belt certification
• Experience with Six Sigma tools and Lean techniques
• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.