Operations Manager - Commercial Landscaping

Job Overview

This position is responsible for managing all aspects of production on a portfolio of maintenance accounts including labor, materials and equipment. Production Managers are responsible for managing a book of businesses at a minimum of $1 Million. This position is reported directly to the Branch Manager.

Essential Functions and Responsibilities

• Support company vision, policies, procedures, safety/training programs, perform accordingly and pass along to other employees.
• To be familiar with each job’s specifications and ensure compliance with quality and efficiency standards.
• Work with management team to map out the seasonal work schedules.
• Develop, communicate and maintain schedules for maintenance work on all jobs, coordinate manpower, equipment and materials in a timely fashion.
• Perform inspections of equipment and vehicles to see that all is being maintained properly.
• Ensure client requests are responded to in a timely manner.
• Manage operational issues and quickly implement alternative and creative solutions.
• Communicate proactively and work in concert with the Client Management team to resolve client concerns when applicable.
• Manage budget and monitor job cost reports regularly and report back to crew to increase productivity and job efficiency, including total hours worked by crew and services performed to ensure quality and profitability.
• Provide long and short-term planning for maximum efficiency and no wasted time for Crews.
• Manage and lead a team.
• Assist in the hiring/promotion process, evaluate performance, and provide coaching and timely feedback to optimize employee performance.
• Develop employees, encourage growth and development of new opportunities within the organization, and plan for succession.
• Oversee and implement employee discipline when needed.
• Train employees in all aspects of job (safety, quality, efficiency, equipment).

Skill Requirements

• High School degree required.
• Associate or bachelor’s Degree desirable.
• 2-4 years of experience as a supervisor/manager with proven ability to train, nurture and develop employees and determine leadership skills in others.
• General knowledge of irrigation systems.
• Hold a Pesticide Certification 3A & 3C or better.
• Excellent organizational skills and attention to detail, with the ability to schedule multiple projects, prioritize work and perform several tasks concurrently with ease and professionalism.
• Exceptional problem-solving skills.
• Ability to work independently with a high level of accountability and responsibility for all activities of self and team.
• Strong interpersonal and communication skills, with the ability to effectively communicate to all levels of leadership, team members and clients both verbally and written.
• Must be able to maintain confidentiality and trust when dealing with difficult, sensitive and confidential issues.
• Strong working knowledge of computers with proficiency in Microsoft Outlook, Word and Excel.
• Experience with Aspire a plus.

Physical Requirements

• Standing - Rarely
• Seeing - Occasionally
• Walking - Occasionally
• Reading - Occasionally
• Sitting - Frequently
• Reaching - Frequently
• Squatting - Occasionally
• Hearing - Speech Range - Occasionally
• Crawling - Never
• Lifting - Up to 10 lbs.

Pay

TBD

Schedule

TBD

Benefits

We offer a competitive range of benefits to support our employees’ health, well-being, and financial security. Medical, dental, and vision benefits are available to all eligible employees on the first day of employment. For more information on the benefits available for this role, please contact the recruiter or hiring manager. Individuals with a disability who desire a reasonable accommodation can contact the ADA Coordinator by calling 1-833-222-3066. We partner with the Department of Homeland Security/U.S. Customs and Immigration Service to e-Verify all newly hired employees. An Equal Opportunity Employer. Please note: All job offers are subject to pre-employment drug screening and a background check. Unless otherwise noted, we do not sponsor employees for work authorization in the U.S. for this position. Notice to Agencies: We only accept resumes from recruiters, employment agencies, or staffing services if a Service Agreement has been signed and we have requested recruitment/staffing services for the specific position. Any unsolicited resumes will become the property of the company, and no fees or compensation will be paid to the recruiter, employment agency, or staffing service.