Operations Manager

Key Responsibilities

• Lead and manage the Maintenance Department, including staff, resources, and maintenance activities.
• Develop, implement, and monitor Preventive and Predictive Maintenance programs to ensure minimal downtime and maximum equipment reliability.
• Conduct quality checks on maintenance work to ensure compliance with internal standards and timeliness.
• Plan and coordinate equipment installations, upgrades, and decommissioning in collaboration with Engineering and Manufacturing teams.
• Maintain spare parts inventory to support uninterrupted operations.
• Plan, schedule, and monitor daily production runs to meet delivery timelines and customer demands.
• Drive productivity improvements while ensuring adherence to product quality standards.
• Ensure optimal operation of all manufacturing processes, tools, and machinery.
• Support root cause analysis and coordinate troubleshooting efforts across Production, Maintenance, and Engineering teams.
• Maintain detailed production reports and records, tracking machine/tooling usage and downtime.
• Enforce safe work practices and compliance with OSHA and internal safety standards across departments.
• Collaborate with Quality Assurance to ensure production processes meet or exceed product quality requirements.
• Promote a culture of safety, quality, and accountability among production personnel.
• Mentor and coach Team Leaders and supervisors to foster leadership growth and team engagement.
• Support hiring, training, and development of production and maintenance staff.
• Lead performance management and annual performance review processes.
• Foster a continuous improvement mindset using Lean, 5S, or Six Sigma tools.
• Collaborate with Purchasing to ensure timely delivery of raw materials and production supplies.
• Monitor raw material levels and production usage to maintain inventory accuracy and avoid shortages.
• Track and follow up on orders to ensure schedule alignment and minimal disruption.
• Serve as a liaison between Operations and departments such as Engineering, Quality, HR, and Finance.
• Participate in planning meetings, audits, and company-wide initiatives.
• Contribute to budgeting and capital expenditure planning.

Qualifications

• Clear, persuasive verbal and written communication across all levels of the organization; ability to lead productive meetings and issue resolution.
• Skilled in creating and delivering professional presentations, dashboards, and executive summaries using tools such as PowerPoint and Excel.
• Strong understanding of manufacturing systems and interdependencies; experience with ERP/MES systems and process mapping.
• Proven ability to analyze data, interpret trends, and make strategic decisions based on operational insights; proficiency in data analysis tools.
• Bachelor’s degree in Industrial Engineering, Operations Management, Mechanical Engineering, or a related field (MBA or master’s is a plus).
• 5+ years of progressive experience in manufacturing operations, including at least 2 years in a leadership role.
• Demonstrated knowledge of Lean Manufacturing, Six Sigma, and continuous improvement principles.
• Experience using ERP and manufacturing systems (e.g., SAP, Oracle, MS Dynamics, or equivalent).
• Strong Excel skills; familiarity with business intelligence tools (e.g., Power BI, Tableau) is an advantage.