Operations Manager

Responsibilities

• Devise and implement a systematic approach to manage transition or transformation of Starr’s goals, processes, and technologies.
• Communicate the need for change and involve people in developing the change.
• Develop and implement release management strategies across all underwriting platforms.
• Engage with end-users to develop, evaluate and execute User Acceptance Testing prior to production implementation.
• Manage change management communications.
• Monitor and assess post-implementation and address issues as they arise.

Requirements

• Must be process-oriented.
• Exceptional communication and problem-solving skills.
• Ability to collaborate with business partners.
• Ability to work across multiple areas functional areas and/or teams.
• Ability to manage multiple projects and prioritize accordingly.
• Results-oriented.
• Detail-oriented.
• Ability to translate business needs into business requirements that IT can use for system enhancement or development.
• Undergraduate degree.
• Proficient in SDLC methodologies.
• Experience with change management.
• MS Office proficient, advanced knowledge of Microsoft Excel including pivot tables, lookups and complex functions/formulas.
• Working knowledge of Visio for process mapping.
• Experience with commercial insurance policy administration system (5+ years insurance experience a plus).
• Excellent communication skills, verbal and written.

Qualifications

For individuals assigned and/or hired to work in New York, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs. A reasonable estimate of the current range is $100,000-$130,000.

Skills

• Knowledge of SDLC methodologies.
• Change management experience.
• Advanced Excel skills.
• Visio for process mapping.
• Commercial insurance policy administration experience (5+ years preferred).

Benefits

Starr offers a comprehensive benefits package including health insurance, retirement plans, and paid time off. As an equal opportunity employer, Starr is committed to creating an inclusive environment for all employees.

Pay

A reasonable estimate of the current range is $100,000-$130,000.

Schedule

N/A