Operations Manager

Position Summary

Shift: Sunday-Friday (Start time will be between 6:00 AM-9:00AM)

Salary: 75K plus quarterly bonus

Key Responsibilities

• Lead, coach, and develop 4 Team Leads and 50+ warehouse associates.
• Manage daily warehouse operations including picking, loading, unloading, replenishment, inventory control, and shipping activities.
• Ensure all customer service and operational KPIs are achieved or exceeded.
• Drive a strong safety culture through training, coaching, audits, and accountability.
• Monitor labor performance, staffing levels, and productivity metrics to ensure efficient operations.
• Analyze operational data and identify opportunities to improve throughput, reduce costs, and eliminate waste.
• Conduct daily startup meetings, shift handoffs, and performance reviews.
• Investigate operational issues and perform root cause analysis to implement sustainable corrective actions.
• Partner with Frito-Lay leadership to maintain exceptional service levels and communication.
• Develop employee engagement initiatives focused on retention, training, and career development.
• Ensure compliance with company policies, OSHA regulations, and food-grade warehouse standards.
• Manage attendance, performance management, coaching, and disciplinary actions when necessary.
• Support workforce planning and staffing strategies to meet changing business demands.
• Lead continuous improvement projects focused on safety, quality, productivity, and cost reduction.

Qualifications

• Required: 3+ years of leadership experience in warehouse, distribution, logistics, manufacturing, or supply chain operations.
• Experience managing supervisors, leads, or frontline managers.
• Strong leadership, communication, and team-building skills.
• Proven ability to drive productivity and accountability in a high-volume environment.
• Experience with labor planning, staffing, and performance metrics.
• Proficient in Microsoft Excel and operational reporting.
• Ability to work flexible schedules, including weekends and holidays as business needs require.

Physical Requirements

• Ability to walk and stand for extended periods of time.
• Ability to lift up to 75 lbs.

Education and/or Experience

• Warehousing, Logistics, Supply Chain or Third-Party experience preferred.
• BS/BA Degree or Associates Degree with Equivalent Experience is a plus but no required.
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven track record in supervision of warehouse employees including Hiring, Training, and Termination.
• Proven experience in providing high levels of customer service to internal and external customers.
• Experience in food and beverage distribution.
• Experience with WMS systems, labor management systems, and KPI reporting.
• Lean Manufacturing, Six Sigma, or Continuous Improvement experience.
• Experience managing 50+ hourly employees.