Operations Manager

About Alston Construction

Alston Construction Company is a nationwide general contractor, with more than 20 offices coast to coast. For 40 years, we have been a true partner, an honest advisor, as well as a responsible contractor for our clients. We believe the success of any project depends upon a strong builder-client relationship, and a commitment to establishing common goals and objectives from the project start. Alston Construction offers a diverse background of general contracting, construction management and design-build experience of industrial, commercial, healthcare, education, retail and government projects. We look for passionate construction professionals who share our core values: commitment, integrity, teamwork, and respect.

Responsibilities

• Use discretion and independent judgment and professional skills to perform daily duties and to resolve business operations issues.
• Participate in establishing short and long-term goals and objectives for business unit(s), consistent with corporate goals and objectives, and communicate to staff.
• Make recommendations for ways to improve business operations (including processes, procedures and best operating practices), looking for ways to improve efficiency and profitability and to increase client satisfaction.
• Develop and maintain strong working relationships with Company staff, prospective and current clients, architects, engineers, and subcontractors. Provide oversight to ensure Operations staff is properly managing client relationships.
• Review contracts and assist VP/GM, SVP/RM and Risk Management with mitigating risks associated with project and contract terms.
• Identify key issues in contract disputes and assist in mediating the issues to an acceptable resolution by all parties.
• Aid VP/GM, SVP/RM and Risk Management in managing warranty and post warranty claims.
• Provide oversight to ensure all projects are completed in a quality manner, on time and within budget.
• Review ongoing project performance, to include staffing, document control, job cost management, quality control, proper change order processing, attaining/enhancing fee, etc.
• Ensure subcontracts are “bought” in a fair and equitable manner and confirm all scope is purchased at a current market price.
• Cookordination and confer with staff to resolve operating problems and challenges.
• Resolve conflicts that could impede Alston Construction’s ability to meet goals and client expectations.
• Plan, manage, and complete assignments and projects on time and accurately. Assume responsibility for performance and productivity of self and team.
• Consistently provide others with appropriate day-to-day and strategic information so others can make informed decisions.
• Staff Management:
• Provide leadership and guidance to staff; provide oversight to ensure effective and efficient operation of business unit(s) and compliance with Alston Construction’s established policies and procedures.
• Proactively identify workforce needs. Assist in recruiting efforts through networking in the local community. Interview and assist in the selection of new staff.
• Communicate regularly with staff. Evaluate performance of Operations staff and provide them with regular, ongoing feedback (positive as well as constructive areas for improvement or development opportunities); assist VP/GM and/or SVP/RM in completing timely formal performance evaluations.
• Mentor, develop and train Operations staff.
• Recommend appropriate personnel actions (e.g., salary adjustments, bonuses, promotions, layoffs, training, disciplinary actions, etc.).
• Create and foster collaborative and effective team relationships.
• This position will also require performance of the following duties:
• Conduct or participate in presentations to clients.
• Aid in identifying new work opportunities and advise VP/GM of potential projects with existing and new clients and lead or participate in the pursuit of project leads.
• Participate in applicable corporate meetings and forums.
• As necessary or as requested by the VP/GM, perform Project Management and Superintendent duties from time to time to ensure proper job level performance is maintained.
• Other duties as assigned.

Qualifications

• Degree in Construction Management, Engineering, Architecture, or related field.
• Minimum of 15 years of progressive operations experience, to include supervisory experience, with a general contractor.
• An equivalent combination of education and experience will be considered.
• Design-build experience on relevant project types.
• Valid State-issued driver’s license and vehicle insurance which meets Alston Construction liability coverage requirements and satisfactory driving record.
• OSHA 30-hour Certification.
• First Aid/CPR Certification.

Skills

• Exercise initiative and work well with discretion and sound independent judgment with minimal supervision, as well as in a team environment.
• Thorough understanding of the Company’s services, policies, processes, procedures and systems.
• Strong knowledge and understanding of the internal operations of a construction design-build general contractor, the construction industry, and the local construction market.
• Ability to maximize profitability and successfully balance the needs and expectations of the client while maintaining the Company’s standards and reputation and mitigating risks.
• Ability to lead and supervise employees, including mentoring and developing capabilities in others.
• Thorough understanding of buyout, scheduling, sequencing, documentation compliance, means and methods, quality control, cost control, and change management.
• Strong negotiation skills; ability to achieve goals by effectively negotiating with different individuals and personalities in various situations and circumstances.
• Thorough understanding of multiple project delivery types, including Design-Build, CM at Risk, CM not at Risk, General Contractor (hard bid and negotiated), etc.
• Thorough understanding of prime and sub-contract provisions and contract delivery methods, including lump sum, guaranteed maximum price (GMP), cost-plus, etc. and ability to mitigate associated risks.
• Knowledge of estimating techniques, cost control systems and accounts.
• Strong mathematical and analytical skills.
• Ability to read and understand drawings, specifications, maps, surveys, mechanical and electrical sheets, project schedules, cost reports, and other construction documents; understanding of contract provisions which address scope of work and design criteria.
• Understanding of all local, state, federal and company safety and environmental regulations, codes, and requirements related to the construction industry.
• Ability to impart knowledge to others.
• Good knowledge of all sub trades and their relationship and impact on each other.
• Ability to define problems, collect data, establish facts, draw valid conclusions, and make timely decisions.
• Creative problem-solver; willing to try several approaches when initial solution fails.
• Ability to effectively handle stress.
• Excellent skills in organization, time management, planning, and prioritization.
• Proactive and readily adaptable to changing conditions or demands and ability to work well under pressure and with tight deadlines.
• Effective communication skills (written and verbal) and presentation skills.
• Skilled at active listening techniques.
• Gathers appropriate information before taking action and encourages others to listen and check before acting.
• Communications are tactful, diplomatic, and influential.
• Professional demeanor and effective interpersonal skills; ability to successfully interface with and to maintain good working relationships with co-workers, managers, clients, subcontractors, vendors, and others.
• Strong industry contact relationships and the ability to assist in identifying and securing profitable new business.
• Proficiency in computers, Microsoft Project, Word, Excel and Outlook, and CMiC.

Benefits

Our top tier benefits package includes medical, dental, vision, prescription safety glasses, short-term disability, long-term disability, life insurance/AD&D, HSA, health FSA, dependent daycare FSA, EAP, 401(k), Roth 401(k), After-Tax Roth In-Plan Conversion; paid vacation and sick time, paid holidays, tuition reimbursement, Tickets at Work, paid Identity Theft Protection (family coverage) and more!

Pay

Pay for this position will be $165 to $190K DOE.