OPERATIONS IMPROVEMENT ADVISOR -

Department

Department: Professional Service Admin
FTE: 0.60 Part Time
Shift: Days

Position Summary

Reporting to the Chief Operating Officer- the Operations Improvement Advisor is responsible for process and efficiency improvements throughout the operations division as assigned by the COO. Develops, communicates and executes strategic priorities. Explores and promotes program advancement to support and align services with mission and strategic initiatives. Foster a collaborative interdisciplinary environment that promotes objectives, fiscal responsibility and optimal performance. Ensure adherence to Hospitals and department policies and procedures. No patient care assignment.

DIRECT

• Direct implementation activities of the department and/or programs in accordance with Hospitals policies and objectives

OPERATIONS

• Develop plans and make recommendations relative to organizational and departmental operations such as organizational structure, space and layout, equipment use, work flow, and staffing

STRATEGIC PLANNING

• Leads the business development and implementation strategy in the assigned area, advancing the short and long-term strategic plans
• Uses data to analyze market dynamics, trends and competition and implements strategies to meet market demand
• Affords market development strategy and industry trends as appropriate, leading to the generation of innovative ideas to improve current business plan and achieve desired results

MONITOR

• Maintains service line performance by key performance indicators (volume, outcomes, market shares)
• Gathers competitive intelligence from the community on service line opportunities
• Maintains internal data to understand the driving forces of business variables, and then implements corrective action when/where appropriate
• Analyzes data to make fact-based decisions and monitors variances to understand facility trends

IMPROVEMENT

• Develops best practices and recommends changes for improvement in program content and in short/long-range planning in order to maintain competitiveness in the healthcare market

LIAISON

• Acts as liaison between internal and external consultants/experts, redesign teams, and senior management to ensure that strategic and project goals are met, opportunities are maximized, and barriers are removed

PROJECTS

• Develops and determines priorities and continually monitors status of special projects
• Ensures that the mission, values, and strategic objectives are integrated into projects and programs
• Manages all aspects of approved projects to include project plan, project resources, budget, troubleshooting, deliverables, and communications

QUALITY

• Identifies patient care standards and practices of excellence and investigates feasibility for application and implementation

ANALYSIS

• Performs analysis in evaluating current practices and opportunities to leverage excellence in patient care services

POLICIES

• Manages and participates in the development and implementation of goals, objectives, policies and procedures related to improvement initiatives

REPORTS

• Prepares reports, proposals, and presentations as required

DEVELOPMENT

• Enhances professional growth and development through participation in educational programs, reading current literature, attending in-services, meetings and workshops