Operations Forecasting Supervisor

About the role

The Operations Forecasting Supervisor leads a team of Forecasters and Data Scientists who support real-time Control Room Operations. This role is crucial for ensuring accurate system demand, weather, and Variable Energy Resource (VER—wind and solar) forecasts.

Responsibilities

• Evolve forecasting methodologies to address increasing system complexity, including the implementation of probabilistic forecasting techniques.
• Deliver accurate, timely New England system demand forecasts in alignment with corporate, operational, and ISO NE procedures, ensuring 100% on time compliance.
• Monitor and validate demand and VER (wind and solar) forecasts; identify root causes of errors and implement corrective actions.
• Support forecasts used for system security analysis, Day Ahead market clearing, Real Time Operations, and energy market settlement.
• Identify research opportunities and guide continuous improvements in demand and VER forecasting.
• Plan and manage forecasting initiatives and projects from concept through implementation.
• Provide operational, event driven, and executive reporting; deliver clear updates during normal operations and major system events.
• Coach, train, and develop Forecasters and other stakeholders (System Operators, Energy Analysts, and market participants) to improve accuracy, shift continuity, and process outcomes.
• Maintain and enhance forecasting procedures, documentation, and training materials.

Requirements

• Bachelor’s degree in Engineering or a related discipline required; advanced degree preferred.
• 5+ years of experience in power system operations and/or forecasting.
• Proven ability to deliver accurate, timely work under strict deadlines and operational constraints.
• Strong knowledge of ISO New England Market Rules, Operating Procedures, and related business processes highly desirable.
• Solid understanding of power system operations principles and electric demand behavior.
• Experience with neural network modeling and probabilistic analysis.
• Strong organizational and documentation skills.
• Demonstrated ability to lead, mentor, and develop a team of specialized data scientists and forecasters.
• Exceptional written and verbal communication skills with the ability to convey complex technical information to both technical and non-technical audiences.
• Effective stakeholder engagement skills, including collaboration with Control Room Operators and Market Participants.
• Ability to make sound decisions under tight time constraints with limited or incomplete information.
• Demonstrated judgment and composure in high impact operational scenarios.

Qualifications

• Proven leadership and management experience.
• Experience with data analysis and statistical methods.
• Knowledge of Python, R, or similar programming languages.
• Experience with data visualization tools such as Tableau or Power BI.
• Experience with cloud computing platforms like AWS or Azure.

Skills

• Data analysis and statistical methods.
• Python, R, or similar programming languages.
• Data visualization tools such as Tableau or Power BI.
• Cloud computing platforms like AWS or Azure.

Benefits

• Enhanced 401(k) and financial planning support.
• Tuition reimbursement and professional development.
• Wellness programs, including an onsite gym.
• Flexible work hours.
• A hybrid work environment (4-5 days/week onsite).
• Distance-based relocation assistance available.

Pay

The expected salary range for this position is $168,000 - $180,000 per year. This role is also eligible for an annual performance bonus.

Schedule

This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.