Operations Engineer, SSD Configurations & Testing

Application deadline: August 22, 2026

About the role

As a Sub Same Day (SSD) Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects focused on site configurations, virtual readiness, and end-to-end testing for new facility launches, retrofits, and expansions. You are a customer-obsessed leader who will play an integral part in ensuring that all system configurations and physical installations are validated and ready for go-live across the SSD network.

Responsibilities

• Own the end-to-end testing and validation of site configurations across new launches and retrofits, ensuring all virtual and physical systems are ready for operations prior to go-live.
• Partner with internal teams (Launch, IT, Startup, Engineering, Operations) and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines.
• Proactively assess configuration readiness, identify gaps or risks in advance of deployment timelines, and drive solutions to mitigate impact.
• Lead and coordinate execution efforts to validate that systems, equipment, and automated processes function per established standards and guidelines.
• Monitor and report on testing progress including significant milestones and conditions which would affect site launch cost or schedule.
• Solve ambiguous problems across multiple configurations and systems; develop scalable processes and mechanisms that improve readiness and reduce defects.
• Build and maintain strong working relationships with cross-functional stakeholders across multiple organizations to ensure alignment and timely handover.
• Identify and lead process improvement initiatives that optimize the team's efficiency, improve site readiness visibility, and raise the quality bar for launches.
• Travel up to 80% domestically; travel intensity can be variable and consist of up to three weeks in a row, including weekends.

Requirements

• Bachelor's degree
• Experience leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases
• Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites
• Advanced knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project)
• 3+ years of professional experience

Preferred Qualifications

• Experience with Six Sigma tools and Lean techniques
• Experience communicating technical concepts to non-technical audiences
• Experience with retrofits, launches, or automation deployments
• Experience developing, deploying and managing AI products at scale

Pay

• USA, AZ, Tempe: $76,600.00 - $114,900.00 USD annually
• USA, CO, Denver: $76,600.00 - $114,900.00 USD annually
• USA, GA, Atlanta: $76,600.00 - $114,900.00 USD annually
• USA, IL, Chicago: $76,600.00 - $114,900.00 USD annually
• USA, MN, Minneapolis: $76,600.00 - $114,900.00 USD annually
• USA, TN, Nashville: $68,900.00 - $103,400.00 USD annually
• USA, TX, Irving: $76,600.00 - $114,900.00 USD annually
• USA, VA, Arlington: $76,600.00 - $114,900.00 USD annually
• USA, WA, Bellevue: $82,700.00 - $114,900.00 USD annually

Benefits

• Sign-on payments and restricted stock units (RSUs)
• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
• Employee Assistance Program (EAP) and Mental Health Support
• Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

Learn more about our benefits at amazon.jobs/en/benefits.