Operations Engineer II

What You Will Do

• Ensures successful completion of daily Job Processing (scheduling, system backups, posting files) on the Core Processor to support business objectives.
• Maintains and monitors daily, weekly, and monthly processes and job routines to ensure seamless operations for the Credit Union and its membership across enterprise applications.
• Administers enterprise scheduling and system monitoring tools to manage the DSFCU computing environment, including infrastructure, ATMs, messaging, and enterprise applications.
• Manages and communicates escalated issues to senior engineering staff and IT Management in a timely manner.
• Provides management reporting to measure and demonstrate processes and jobs are completed accurately and timely according to service level agreements.
• Provides on-call support to support the DSFCU enterprise.
• Provides technical support for the core processing system, including handling interruptions to operational service.
• Responsible for all maintenance activity associated with the Core Processor, including data updates, end-of-day processing, end-of-month processing, and ACH processing.
• Performs other job-related duties as assigned.

What You Will Need

• Bachelor's degree in Computer Science or related field preferred; or equivalent combination of education and experience required.
• 4+ related work experience required.
• 1+ years Credit Union or Banking processing experience preferred.
• Demonstrated expertise in database (queries), reporting, and system monitoring;
• Process/procedure development and adherence, diagramming, implementation, and improvement required.
• Linux System and DB2 Knowledge required.
• Effective and clear communication skills, including open and direct verbal communication, clear and concise business writing, effective presentation skills, and good listening skills required.
• Demonstrated competence using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) required.