Operations Engineer, GES NA Ops Engineering Execution

Amazon created one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime to the use of advanced technology for package delivery, Amazon consistently drives change from the front of the pack.

About the role

As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You will play an integral part in planning and implementing the facility network infrastructure, including new builds, retrofits, expansions, and program initiatives. This role requires partnering with internal customers and stakeholders to ensure timely handover and project success.

You will work with talented engineers globally to design, develop, and deliver physical distribution systems. This role involves managing technology or integration projects, collaborating with external equipment vendors, customers, or partners, and understanding industry technologies used in fulfillment and distribution center designs. You will manage schedules, mitigate risks, and control the scope of engineering deliverables to meet timelines with minimal disruption. This role requires up to 75% regional travel on a yearly basis. When not traveling, you must work from a corporate office. Candidates should live near or be willing to relocate within a reasonable commuting distance of one of the listed corporate office locations. Relocation assistance may be provided.

Responsibilities

• Work independently with internal and external teams to manage the lifecycle of challenging projects, acting as the owner in delivering project objectives and targets.
• Actively participate in engineering reviews, impacting proposed solutions on system components, overall architecture, and facility processes.
• Partner with internal teams, stakeholders, and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines.
• Proactively assess stakeholders’ dependencies and milestones, problem-solve, and drive solutions to mitigate risks.
• Lead and coordinate execution efforts in delivering systems and automated equipment designs per established standards and guidelines.
• Perform equipment/system installation, throughput, and safety qualifications.
• Simplify, optimize, remove bottlenecks, and provide feedback while resolving difficult system problems or technical deficiencies.
• Lead effective meetings by setting objectives, driving discussions, and ensuring alignment on expectations with internal and external stakeholders.
• Document meeting discussions, decisions, and future steps to ensure follow-through on actions.
• Promptly and accurately communicate project status, risk analysis, and mitigation plans.
• Articulate system and equipment designs, including layouts, technical specifications, and functional capabilities to internal customers and partner teams.
• Manage change order controls, purchase orders, and invoice validation/approvals.
• Build strong working relationships with internal and external stakeholders across multiple projects.
• Identify and lead process improvement initiatives to enhance engineering and cross-team efficiencies.
• Generate high-quality, cost-effective solutions in compressed timeframes through collaboration.
• Travel up to 75% domestically, with variable intensity including up to three weeks in a row, including weekends.

A day in the life

You may manage one or multiple projects varying in scope, complexity, and duration. Daily tasks include site coordination with operations teams and contractors, deep-diving project progress, schedules, and resources while identifying and resolving barriers. You may facilitate planning and implementation meetings, ensuring alignment on objectives and next steps, and publish detailed notes to drive ownership and follow-through.

Reviewing and approving system functional specification documents, tracking sorter configurations, and developing workaround solutions to mitigate delays or design issues are key tasks. You may perform system installation quality, safety, throughput, and performance qualifications, communicating progress to stakeholders. Additionally, you may support and train other engineering team members using Amazon’s safety, mechanical, electrical, and controls installation standards.

About the team

The Operations Engineering Execution Team delivers automation infrastructure projects related to material handling, storage, processing, and product delivery for retrofits and new builds across North America. The team is responsible for firm engineering, project execution, and final handover to customers. We are a diverse, creative, and collaborative team focused on continuous improvement and leveraging expertise globally to enhance Amazon’s capabilities.

Requirements

• 5+ years of experience as an industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment.
• Bachelor’s degree in industrial or manufacturing engineering.
• Experience working with Material Handling Equipment (MHE).
• Knowledge of automated material handling systems, packaging technologies, and storage solutions.
• Intermediate knowledge of AutoCAD, VBA, and SQL.
• Up to 75% domestic travel (nationwide), including air travel and driving to site locations. A valid driver’s license is required due to limited public transportation options.

Preferred Qualifications

• Master’s degree in engineering, management, or technology.
• Experience working with and managing third-party vendors.
• Knowledge of Six Sigma and lean manufacturing.
• Advanced knowledge of Microsoft Office products (Excel, PowerPoint, Word, Visio, MS Project).

Benefits

• Medical, dental, and vision coverage.
• Maternity and parental leave options.
• Paid Time Off (PTO).
• 401(k) plan with company matching.
• Sign-on payments and restricted stock units (RSUs).
• Comprehensive benefits including health insurance, flexible spending accounts, adoption and surrogacy reimbursement, and mental health support.

Pay

• USA, CA, San Francisco: $84,300.00 - $126,400.00 USD annually
• USA, MA, Boston: $76,600.00 - $114,900.00 USD annually
• USA, NY, New York: $84,300.00 - $126,400.00 USD annually
• USA, TN, Nashville: $68,900.00 - $103,400.00 USD annually
• USA, TX, Austin: $76,600.00 - $114,900.00 USD annually
• USA, TX, Houston: $76,600.00 - $114,900.00 USD annually
• USA, TX, Irving: $76,600.00 - $114,900.00 USD annually