Operations Engineer, GES NA Ops Engineering Execution

Amazon created one of the most sophisticated supply chains in the world. From the introduction of Amazon Prime to the use of advanced technology for package delivery, Amazon consistently drives change from the front of the pack.

About the role

As an Operations Engineer, you will lead and manage the lifecycle of challenging cross-functional projects, developing and delivering the next generation of sortation and distribution solutions. You will play an integral part in planning and implementing the facility network infrastructure, including new builds, retrofits, expansions, and program initiatives. Partnering with internal customers and stakeholders to ensure timely handover will be part of your critical tasks.

You will work with some of the most talented engineers in the design, development, and delivery of physical distribution systems globally. This role requires 75% regional travel on a yearly basis. When not traveling, you must have availability to work from a corporate office. Candidates should either live near or be willing to relocate within a reasonable commuting distance of one of the corporate office locations listed. Relocation assistance may be provided.

Responsibilities

• Work independently with internal and external teams to successfully manage the lifecycle of challenging projects, acting as owner in delivering on project objectives and targets.
• Actively participate in firm engineering reviews, impacting proposed solutions on individual systems, overall architecture, and facility processes.
• Partner with internal teams, stakeholders, and external vendors to set project priorities, establish milestones, and drive schedules to meet deadlines.
• Proactively assess stakeholders’ dependencies and milestones, problem-solve, and drive solutions to mitigate impact from issues.
• Lead and coordinate execution efforts in delivering systems and automated equipment designs per established standards and guidelines.
• Perform equipment/system installation, throughput, and safety qualifications.
• Simplify, optimize, remove bottlenecks, and provide feedback while resolving difficult system problems or technical deficiencies.
• Lead effective meetings by setting objectives, driving detailed discussions, and ensuring alignment on expectations.
• Document meeting discussions, decisions, and future steps to ensure alignment with internal partner teams and outside vendors.
• Promptly and accurately communicate project status, risk analysis, and risk mitigation plans.
• Articulate system and/or equipment designs, including layouts, technical specifications, and functional capabilities to internal customers and partner teams.
• Manage change order controls, purchase orders, and invoice validation/approvals.
• Build strong working relationships with internal and external stakeholders across multiple projects.
• Identify and lead process improvement initiatives to enhance Engineering and cross-team efficiencies.
• Generate high-quality, cost-effective solutions in compressed periods of time through collaboration.
• Travel up to 75% domestically, with travel intensity varying and potentially including up to three weeks in a row, including weekends.

A day in the life

You may manage one or multiple projects varying in scope, complexity, and duration. Daily tasks could include site coordination with operations teams and contractors, deep-diving project progress, schedule, and resources, while identifying barriers and driving resolutions. You may facilitate planning and implementation meetings, ensuring alignment on objectives and next steps, and capturing detailed notes to drive ownership.

Reviewing and approving system functional specification documents, tracking sorter configurations, and developing workaround solutions to mitigate delays or design issues are key tasks. You may perform systems installation quality, safety, throughput, and performance qualifications, communicating progress to stakeholders. Additionally, you may support and train other engineering team members using Amazon’s safety, mechanical, electrical, and controls installation standards.

About the team

The Operations Engineering Execution Team is responsible for delivering Automation Infrastructure projects related to material handling, storage, processing, and delivery of products for retrofits and new builds across First and Middle Miles in North America. The team is diverse, upbeat, and creative, working daily to ensure internal customers can deliver on the Customer Promise. The team focuses on continuous improvement, raising the quality bar through incremental and breakthrough developments, and leveraging global expertise.

Requirements

• 5+ years of experience as an industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment.
• Bachelor's degree in industrial or manufacturing engineering.
• Experience working with Material Handling Equipment (MHE).
• Knowledge of automated material handling systems, packaging technologies, and storage solutions.
• Intermediate knowledge of AutoCAD, VBA, and SQL.
• Up to 75% travel domestically (nationwide). Travel involves air travel to regional airports and driving to site locations. A valid driver's license is required.

Preferred Qualifications

• Master's degree in engineering, management, or technology.
• Experience working with and managing third-party vendors.
• Experience with Six Sigma and lean manufacturing.
• Advanced knowledge of Microsoft Office products and applications (Excel, PowerPoint, Word, Visio, and MS Project).

Benefits

• Medical, Dental, and Vision Coverage.
• Maternity and Parental Leave Options.
• Paid Time Off (PTO).
• 401(k) Plan.
• Sign-on payments and restricted stock units (RSUs).

Pay

The base salary range for this position varies by location:

• San Francisco, CA: $84,300 - $126,400 USD annually.
• Boston, MA: $76,600 - $114,900 USD annually.
• New York, NY: $84,300 - $126,400 USD annually.
• Nashville, TN: $68,900 - $103,400 USD annually.
• Austin, TX: $76,600 - $114,900 USD annually.
• Houston, TX: $76,600 - $114,900 USD annually.
• Irving, TX: $76,600 - $114,900 USD annually.