Operations & Driver Support Specialist

About the role

Transylvania County is seeking a detail-oriented and dependable Operations & Driver Support Specialist to join our Transportation Division. This hybrid position plays a vital role in ensuring the smooth operation of our transit services by providing administrative support and serving as a backup van driver when needed.

Responsibilities

• Aid with daily scheduling, route updates, and driver communications.
• Maintain accurate records, logs, and reports.
• Support dispatch operations and respond to inquiries.
• Help with filing, data entry, and general office tasks.
• Monitor and update transportation software systems.
• Serve as a substitute van driver during absences or emergencies.
• Safely transport passengers following established routes and safety protocols.
• Conduct pre-trip and post-trip vehicle inspections.
• Communicate any vehicle or route issues to the transportation manager.

Requirements

• Knowledge of standard office practices, procedures, equipment and office assistance techniques.
• Strong organizational and communication skills.
• Ability to operate data entry and personal computer equipment.
• General knowledge of the traffic laws and regulations governing van operation.
• Ability to understand, interpret and apply technical rules, directives and regulations.
• Ability to establish and maintain effective working relationships with associates.
• Prior experience in transportation or administrative support preferred.

Qualifications

• High school diploma or equivalent.
• Valid North Carolina driver’s license.
• Ability to pass background check with a clean driving record and drug screening.

Physical Demands

This position involves a combination of office and driving duties. Work regularly requires sitting, using hands for typing or handling documents, and speaking or hearing to communicate effectively. It may occasionally require standing, walking, or light lifting (up to 25 lbs). Visual acuity is needed for reading documents and operating a vehicle. The employee must be able to respond to changing environments, including varied weather and traffic conditions while driving.

Work Environment

Work is primarily in an office setting with occasional driving responsibilities. Fast-paced and responsive to operational needs. The work schedule for this position is 2-3 hours a day, Monday–Friday.

Benefits

• Wellness Center: Open M-W-F 8am-12pm and 1pm-4pm and T-TH 8am-12pm. Services include routine bloodwork monitoring, allergy injections, monitoring chronic illnesses, manage and authorize prescriptions, coordinate referrals, school physicals and testing for flu, mono and strep.
• Payroll & Banking:
• Electronic Payroll Deposit: County employees are paid on a bi-weekly basis, totaling 26 pay periods each year. Paychecks are distributed through secure ACH direct deposit, available to all banks and credit unions. Deposits are scheduled so that funds are accessible by Friday morning on each payday. Employees have the option to split their paycheck between two accounts—one with a specified dollar amount and the other receiving the remaining balance.
• Credit Union: County Employees may be a member of the Civic Federal Credit Union. Local office is in Asheville. Learn more by visiting www.civicfcu.com.
• First Citizens Bank: First Citizens offers special bank packages for County Employees: checking with interest, no minimum balance on savings account, $500 towards closing costs on a First Citizens mortgage, and low introductory APR on balance transfers for various rewards. Learn more by visiting our local office in Brevard, located directly across the street from the County Administration Building.

Retirement

• 401K – Empower Retirement – Voluntary Employee Contributions, rollovers from prior plans, etc.
• 457 – Nationwide Retirement Solutions – Voluntary Employee Contributions, rollovers from prior plans, etc.

Local Discounts

• Advance Auto Parts: 10% off Auto Zone Auto Parts.
• Brevard Clay: 10% off all Paint Your Own Pottery!
• The Brevard Clothing Company: 20% off all items.
• Cardinal Cleaners: 15% off all items.
• Headwaters Outfitters: 15% off full retail price items (some exclusion apply), group rates for trips down the French Broad River.
• Healthy Harvest Natural Foods: 10% off on dietary supplements only (vitamins, minerals, and herbal).
• Jiffy Lube: 15% off up to $15.00 on everything except tire purchase, Brevard location only.
• La Petite Spa & Wellness: 10% off any services that are offered.
• Lilly T’s Clothing Company: 20% off all items to County Employees.
• Main Street Ltd: 15% off entire purchase.
• Pescados's Burritos: 15% off.
• Rae & Ivy: 10% off entire purchase.
• Subway: 10% off at both Brevard locations.
• Tan 360: 10% off entire purchase.
• Workout Anytime: $1 enrollment, $15 month Basic or $25 month Premium.

Application Instructions

Please indicate if you are available to work scheduled hours Monday–Friday between the hours of 2:00 PM – 5:00 PM. If not, please explain your availability.