Operations Data Analyst
Credit One Bank · Las Vegas, NV · 2 mo ago
Information TechnologyFull-time
Description
Position Summary
Credit One Bank is looking for an Operations Data Analyst I to support the overall growth of the organization. The Operations Data Analyst I will focus on improving and maintaining customer service standards through the analysis of diverse business systems and processes.
Summary Of Essential Job Functions
- Prepare operational reports by collecting, interpreting, evaluating, and summarizing information and trends to develop integrated business analyses and projections for incorporation into strategic decision-making.
- Recommend systems improvements to senior management based on analysis of current practices, outcomes, and trends.
- Participate in the implementation and monitoring of approved changes.
- In collaboration with direct manager and peer analysts, conduct internal stakeholder research to support strategic and business planning.
- Perform daily, weekly, and monthly reviews and analyses of current processes using department-defined operational metrics and reports.
- Understand and communicate the financial and operational impact of changes to procedures or strategies.
Position Requirements
- 1-2 years of experience in research or analytics environment, including programming, data mining, analysis, and reporting.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Demonstrated knowledge of data processing and analysis tools such as Python, SQL, SAS, and Tableau.
- Ability to work independently and with others.
- Strategic thinking and problem-solving skills.
Preferred
- Bachelor’s Degree or equivalent work experience.
- Academic or professional experience using Python or SAS for data analysis and statistics, and Tableau for data visualization.
- Excellent written and verbal communication skills.
- Knowledge of credit card banking industry practices, regulations, and standards.
- Understanding of standard business and customer service practices.