Operations Coordinator, Home Hospital
About the role
Collaborating with clinical nurses, providers, and the Business Operations Manager, the Operations Coordinator supports the daily functions of Home Hospital. Your role includes assisting patients and families with screening, consent, and enrollment. You will monitor admissions and referrals, manage supplies and equipment, and help maintain critical workflows to deliver quality care at home. You will acquire a detailed understanding of the Home Hospital model and work independently onsite. You will also work alongside colleagues throughout the Mass General Brigham system.
Qualifications
- High school diploma or equivalent
- Preferred: Associate’s degree (experience can be accepted in lieu of degree)
- Experience: 2–3 years in an administrative or operational support role, ideally in healthcare
- Knowledge of hospital operations and regulatory requirements is a plus
- Knowledge of EPIC is a plus
Additional Job Details (if Applicable)
Please note, Home Hospital is a 7 day per week operation and delivering care days, evenings, weekends, and holidays. This role may require local travel to other Mass General Brigham sites during orientation (for training/precepting purposes) or during times of staffing shortages or other extenuating circumstances (for cross-coverage purposes).
Schedule
16 hours/week — Saturday & Sunday, 8:00am to 4:30 PM (Onsite at Newton Wellesley Hospital)
Pay
$19.81 - $28.30/Hourly Grade 4
Benefits
We offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.