Operations Coordination Manager

About This Role

The Operations Coordination Manager is the Owner Advisor’s senior lead for operational planning and operational readiness during design and delivery of major healthcare capital projects. This role establishes and manages the operations governance structure, drives cross-departmental coordination, and ensures clinical and support-service requirements are translated into actionable design inputs, procurement plans, transition planning, training coordination, and readiness reporting.

Key Responsibilities

• Lead operations planning activities for healthcare capital projects, including stakeholder coordination, governance support, schedules, budgets, procurement, communications, permitting, workflows, transition planning, and reporting
• Engage hospital operations, clinical leadership, facilities, IT, materials management, environmental services, clinical engineering, and other support departments
• Cook up operations-facing communications aligned with program/project communications plans and maintain mechanisms for frontline staff questions/concerns and ensure timely responses
• Support activation and transition planning, including staff readiness, training coordination, move planning, inspections, cleaning activities, and go-live preparation
• Track action items, risks, decisions, and issue resolutions to keep project delivery aligned with hospital operations, provide clear escalation paths and decision support

Qualifications

• Minimum of 10 years of internal hospital operations experience required
• Experience in hospital operations, clinical support, facilities, transition planning, activation, capital project coordination, or a related area
• Strong understanding of hospital workflows, patient care environments, support departments, regulatory considerations, and operational readiness
• Able to build trust and communicate effectively with clinical, operational, facilities, and project stakeholders
• Highly organized, proactive, and comfortable managing details across multiple phases of complex healthcare projects
• Experience supporting healthcare construction, renovation, activation, or occupancy projects
• Coordination with cross-functional teams in an active hospital environment
• Ability to translate operational needs into clear project plans, schedules, and follow-through actions
• Proficiency in practice management systems, MS Excel, and EHR/EHR-related tools
• Proactive conflict resolution and adaptability under pressure
• Strong analytical skills, ability to use data to drive decisions, forecast demand and improve patient flow

What's In It For You

• Comprehensive health coverage (medical, dental, and vision)
• Company-paid life and disability insurance
• 401(k) with day-one eligibility. We contribute dollar for dollar up to the first 3% of your contributions. Then we match 50% for the next 2% of your contributions
• Generous time off: 10 paid holidays and PTO starting at 15 days, growing up to 25
• Access to Consertus Academy for continuous learning and development

How To Apply

If you're passionate about improving hospital operations we'd love to hear from you. Apply today!

Equal Employment Opportunity Statement

Consertus is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and identities, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, or any other protected status.