Operations - Auto Technician I

About the Role

At Battery Systems, our goal is to provide customers with the best battery products available, combined with efficient service at competitive prices. We strive to treat every customer as we would like to be treated by our suppliers. The ideal candidate will be reliable, organized, and personable with strong phone and people skills.

Our Values

• Take care of our team
• Take care of our customers
• Grow our business

Responsibilities

• Install, maintain, test, troubleshoot, repair, and replace batteries of all sizes.
• Recommend products or services that best fit customer needs, including field service visits.
• Perform light preventative maintenance and automotive mechanic work.
• Safely recover used batteries and handle warehouse tasks such as shipping, receiving, loading, inventory control, and battery maintenance.
• Record successful processes and procedures for all functions.
• Occasionally perform deliveries to support customer relationships.
• Operate forklifts and material handling equipment safely.
• Consistently demonstrate excellence and contribute process improvements.
• Deliver a high-quality customer experience while increasing profitable sales of company products and services.
• Create and maintain customer promoters (raving fans) and obtain referrals.
• Generate leads and educate customers on promoted products.
• Identify opportunities to expand the use of company products and services.
• Assist retail customers and perform battery installations, including light automotive preventative maintenance.
• Load and offload vehicles, prepare shipments, and ensure the warehouse is orderly, safe, and clean.
• Label products, perform battery charging and reconditioning.
• Conduct inventory cycle counts and complete counts, maintaining accurate documentation of all inventory transactions.

Requirements

• Knowledge of battery products and equipment, policies, and procedures.
• Experience with safe forklift driving practices and material handling equipment.