Operations Attendant

About the role

Join Cleveland Clinic Akron General's Bath Health and Wellness Center and become part of a top healthcare system in Akron. This patient-friendly facility offers a variety of primary care, emergency care and specialty services along with Lifestyles, a medically based fitness program and facility. Bath Health and Wellness Center is looking for a caregiver to join its Lifestyles team as an Operations Attendant.

Responsibilities

• Perform member entry process, point of sale functions, information dissemination, and incoming telephone calls.
• Complete all cleaning assignments in your designated department.
• Provide the highest quality of service and exhibit excellent customer service skills.
• Greet all members and guests with warmth.
• Greet members by name and clear them for club entry.
• Maintain current information on all club programs, services and activities and promote regularly.
• Handle incoming telephone calls, take accurate messages and distribute appropriately.
• Register members and guests for appropriate programs according to established procedures.
• Carry out all point-of-sale transactions according to established procedures.
• Register all guests and ensure all paperwork is completed in full.
• Adhere to all cash drawer policies and procedures.
• Wash, dry, fold, distribute and collect soiled towels as needed into the Lifestyles locker rooms.
• Keep supply of paper and soap products stocked for member and guest use at all times.
• Complete any daily, weekly and monthly cleaning assignments within designated area.
• Keep an accurate inventory of supplies and notify the supervisor when additional supplies are needed.
• Clean and inspect equipment (e.g. washers and dryers).
• Report any necessary facility or equipment repairs to the supervisor and/or maintenance department.

Schedule

A caregiver in this position works varying shifts between 5:00AM – 10:30PM. Holiday rotation.

Requirements

• Ability to work variable hours
• Basic computer proficiency

Qualifications

• High School Diploma or GED
• Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross
• Customer service, housekeeping or health club experience

Physical Requirements

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

Pay

Minimum hourly: $15.00
Maximum hourly: $18.44

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).