Operations Associate Wed-Sun 5AM-1:30pm

Main Duties And Responsibilities

• Utilize MS Outlook for constant communication with agents
• Utilize Excel for tracking inventory and shipment data
• Prepare and review shipping papers and import documentation in accordance with global guidelines
• Learn and master our internal transportation system (Maestro) to update milestones, create flight plans, and enter data into the TMS
• Ensure all recovered shipments are scanned upon arrival, checked against the manifest for weight/piece count, and "Post-flighted" to confirm departure
• Create pre-alerts for global agents and escalate any logistical concerns to senior leadership immediately
• Handle dry ice safely, replenish shipments based on temperature needs, and maintain an organized, clean workspace
• Complete GxP documentation logs and ensure all labeling (weight, orientation, etc.) is 100% accurate

Required Skills & Qualifications

• Computer Proficiency: Strong experience with Microsoft Excel and MS Outlook is required
• Logistics Background: Previous experience working with import documents and shipping procedures
• Attention to Detail: Ability to maintain "zero-error" accuracy while working in a fast-paced environment
• Cold Chain Knowledge: Experience with cold chain management or handling dry ice is a major plus
• Flexibility: Ability to be flexible with shift hours to meet the "Next Flight Out" demands

Physical Requirements

• Ability to assist in the recovery, unloading, and tendering of shipments to airlines (Forklift certification desired)