Operations Associate - Valley Plaza

Primary Responsibilities

• Customer Service - Work quickly and efficiently to provide excellent customer service.
• Executes pricing and signing - Change ticket prices and sign merchandise accurately and swiftly.
• Replenish and restock the store - Ensure merchandise levels are maintained to meet customer needs.
• Receive and unload merchandise - Assist in unloading trucks and organizing merchandise in the backroom.
• Backroom standards - Maintain a safe, clean, and organized stockroom.
• Omnichannel - Contribute to online and in-store fulfillment processes.
• Merchandise strategy - Implement merchandising plans communicated by leadership.
• Participates in a learning environment - Absorb new information from peers and training materials.

Core Competencies & Accomplishments

• Results - Solve problems and make decisions that impact sales, profits, or customer service; execute tasks efficiently and effectively; inspire high performance in oneself and others.
• Ownership - Provide exceptional customer service; build positive, inclusive, and respectful relationships; take responsibility for actions and outcomes.
• Intensity - Actively seek ways to enhance the customer experience; demonstrate confidence and courage to act; work with energy and urgency.

Requirements

At least 1-2 years of retail experience.

Qualifications

High school diploma or equivalent required. Some college coursework preferred.

Skills

Excellent communication skills; ability to multitask and prioritize tasks; attention to detail; knowledge of retail operations and customer service principles.

Benefits

Competitive benefits package including medical/dental/vision insurance, term life insurance, paid vacation/holidays, and a 401(k) with company match. Eligible for an associate discount on JCPenney merchandise.

Pay

USD $17.00/Hr - USD $21.25/Hr.